TRINITY HAYES
Jacksonville,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. A strong willingness to take on added responsibilities to meet team goals. A detail-oriented team player with strong organizational skills, with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
WILDLIFE STEWARD
Jacksonville Zoo And Gardens
01.2022 - Current
- Education on wildlife at Jacksonville Zoo and Gardens
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Crew Team Member
Blaze Pizza
11.2023 - 02.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter and other areas.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Used proper techniques to prepare food and ingredients.
- Became familiar with products to answer questions and make suggestions.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Promoted a positive workplace culture through proactive collaboration with colleagues on various projects or initiatives within the restaurant setting.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
RIVERSIDE HIGH SCHOOL
Jacksonville, FL05.2025
Associate of Arts - Engineering (Pre-Engineering)
Florida State College At Jacksonville
Jacksonville, FL05.2025
Skills
- Proficiency in Microsoft Office Programs (Word, PowerPoint, Outlook Teams, Excel)
- Ability to type 40-60 words per minute
- Ability to work with a flexible schedule
- Ability to work under high pressure and high stress environments
- Ability to work with an assortment of customers
- Highly proficient in Public Speaking
- Teamwork and Collaboration
Accomplishments
Involvement with the Duke Tip Program
Extracurricular Activities
- SGA (Student Government Association) 2021- Present
- CIS (Communities in Schools) 2021-2023
- NSBE Jr Chapter (National Society of Black Engineers) 2018-Present
Hobbies
- Enjoying reading the latest romance novels
- Drawing and painting
- Commentating and Critiquing Reality Shows, Movies & Music
- Traveling
Timeline
Crew Team Member
Blaze Pizza
11.2023 - 02.2024
WILDLIFE STEWARD
Jacksonville Zoo And Gardens
01.2022 - Current
High School Diploma -
RIVERSIDE HIGH SCHOOL
Associate of Arts - Engineering (Pre-Engineering)
Florida State College At Jacksonville
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