Trinity Ho
Chandler,Arizona
Summary
Dynamic and adaptable professional with a rich background in customer service and operational efficiency. Excelled in roles requiring excellent communication, critical thinking, and adept handling of high-volume tasks, ensuring superior service and compliance. Proven track record in improving processes and fostering positive customer experiences, with a flair for conflict resolution and time management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist Technician/ Processor
CSL Plasma
08.2024 - Current
- Schedule appointments and take calls.
- Perform health screening procedure for 100 donors daily.
- Process and pack plasma samples for lab testing.
Count Team
Talking Stick Resort
01.2024 - 05.2024
- Safeguards the assets of the casino by removing, exchanging, collecting and accurately counting cash boxes from slot machines, table games, and kiosks in accordance with established policies, procedures and gaming regulations.
Crew Member
Genuine Fresche
08.2019 - 03.2023
- Prepare and serve a variety of smoothies, juices, and bowls based on customer orders while ensuring high quality and consistency.
- Provide exceptional customer service by greeting customers, taking orders, and offering product recommendations tailored to customer preferences and dietary needs.
- Operate kitchen equipment (blenders, juicers, etc.) safely and efficiently, ensuring a clean and organized workspace.
Sandwich Artist
Subway
02.2018 - 07.2019
- Provided excellent customer service by greeting and assisting customers, taking orders, and ensuring their satisfaction.
- Prepared sandwiches, salads, and other menu items according to company specifications.
- Maintained cleanliness and organization of the work area, adhering to food safety and sanitation guidelines.
Education
Criminal Justice
Arizona State University
Tempe, AZSkills
Excellent Communication
Conflict Resolution
Time Management
Adaptability
Critical Thinking
Money Handling
Certification
Casino Gaming license
Medical Screener / Processor
Languages
Vietnamese
English
Timeline
Receptionist Technician/ Processor
CSL Plasma
08.2024 - Current
Count Team
Talking Stick Resort
01.2024 - 05.2024
Crew Member
Genuine Fresche
08.2019 - 03.2023
Sandwich Artist
Subway
02.2018 - 07.2019
Criminal Justice
Arizona State University
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