Trinity hobbs
Omaha,NE
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking abilities and compassion at CHI Immanuel, enhancing patient satisfaction and maintaining service excellence at Fernandos. Skilled in HIPAA compliance and customer service, I prioritize patient care and guest experiences, demonstrating significant achievements in team collaboration and emergency response without relying on numerical percentages.
Overview
8
8
years of professional experience
Work History
Waitress
Fernandos
01.2017 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
CNA
CHI Immanuel
10.2021 - 04.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Associate of Applied Science - Medical Billing And Coding
Metropolitan Community College
Omaha, NE11-2025
High School Diploma -
Central High School
Omaha, NE05-2019
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Service prioritization
- Complex Problem-solving
- Memory retention
- Time management
- Patient care
- Compassion and empathy
- HIPAA compliance
- Basic life support
- Emergency response
Timeline
CNA
CHI Immanuel
10.2021 - 04.2022
Waitress
Fernandos
01.2017 - Current
Associate of Applied Science - Medical Billing And Coding
Metropolitan Community College
High School Diploma -
Central High School
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