Trinity Jackson
Lawrenceville,GA
Summary
Dedicated worker and with a keen sense of detail and responsibility. Ambitious Information Technology Intern currently completing Bachelor's of Science in Cybersecurity and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Proficient in Ettercap, Nmap, Wireshark, LINUX, CISCO, Metasploit and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
14
14
years of professional experience
Work History
IT Manager/Landscaper
Georgia Landscape and Tree Services
Tucker, GA
11.2015 - Current
- Maintained grounds by trimming, weeding and general clean-up.
- Performed planting, watering, mulching and edging of lawns.
- Oversaw IT department operations and training.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Closely collaborated with project members to identify and quickly address problems.
- Developed lasting customer relationships and grew network over time.
Athlete Sales Associate
Nike
Atlanta, GA
06.2019 - 08.2022
- Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
- Interacted with customers to provide information on different features regarding apparel and sports equipment.
- Utilized SIM and NIKE Assist to determine if customer requested products were available for purchase.
- Processed sales transactions with Point of Sale System (POS) upselling loyalty program.
Co-Manager
Genesco
Alpharetta, GA
09.2013 - 07.2017
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Hired, trained and evaluated personnel in sales and marketing.
Education
Associate of Applied Science - Cybersecurity
Kennesaw State University
Kennesaw, GA12.2024
Associate of Science - Cybersecurity
Gwinnett Technical College
Lawrenceville, GA05.2022
High School Diploma -
Alpharetta High School
Alpharetta, GA05.2014
Skills
- Grounds Maintenance
- Technical Proficiency
- Managing Operations and Efficiency
- Stocking and Receiving
- Verbal and Written Communication
- Teamwork and Collaboration
- Customer Service
- Retail Loss Prevention
- Sales Expertise
- Time Management
- Cash Handling
- Product and Service Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You know you are on the road to success if you would do your job, and not be paid for it.
Oprah Winfrey
Timeline
Athlete Sales Associate
Nike
06.2019 - 08.2022
IT Manager/Landscaper
Georgia Landscape and Tree Services
11.2015 - Current
Co-Manager
Genesco
09.2013 - 07.2017
Associate of Applied Science - Cybersecurity
Kennesaw State University
Associate of Science - Cybersecurity
Gwinnett Technical College
High School Diploma -
Alpharetta High School
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