Trinity Johnson
Richmond,VA
Summary
Artist and experienced customer driven associate with a cheerful and positive attitude that is consistent and reliable. I enjoy serving and helping others. I have strong interpersonal skills with the ability to multi-task and be flexible.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Citi Trends
Richmond, VA
02.2026 - Current
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assistant Store Manager
It’s Fashion Metro
Richmond, VA
07.2025 - 12.2025
- Assisted in daily store operations to ensure efficient workflow and customer satisfaction.
- Supported inventory management by conducting regular stock audits and replenishing merchandise.
- Trained and mentored new employees on store policies, procedures, and customer service standards.
Store Associate
Uptown Cheapskate
Mechanicsville, VA
08.2024 - 02.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale system.
- Organized and maintained store displays to ensure merchandise accessibility.
- Bought and sold clothing
Restaurant Team Member
Burger King
Richmond, VA
02.2023 - 06.2024
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
- Assisted in food preparation and assembly, adhering to quality control guidelines.
- Collaborated with team members to optimize workflow during peak hours.
Education
High School Diploma -
Henrico High School
Henrico, VaSkills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Store organization
Time management
Team building and leadership
Store opening and closing
Attention to detail
Pricing and markdowns
Goals and performance
Loss prevention
cleaning
Timeline
Assistant Store Manager
Citi Trends
02.2026 - Current
Assistant Store Manager
It’s Fashion Metro
07.2025 - 12.2025
Store Associate
Uptown Cheapskate
08.2024 - 02.2025
Restaurant Team Member
Burger King
02.2023 - 06.2024
High School Diploma -
Henrico High School