Trinity Loukanis
Katy,TX
Summary
Office staff member at Cypress Academy of Gymnastics adept at multitasking, problem-solving, and financial transactions. Known for strong customer and colleague relationships. Proficient in customer service, quick learner, and ready for challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Staff
Cypress Academy of Gymnastics
07.2023 - Current
- Direct and manage incoming office calls.
- Supervise financial interactions across customer accounts.
- Refine and develop Excel worksheets.
- Manage trial bookings and scheduling makeup classes for clients.
- Provide interested individuals with thorough details regarding the various programs at Cypress Academy.
- Cultivate strong professional relationships with customers and colleagues.
Education
Pre-Psychology - Psychology
University of Houston
Houston, TXSkills
- Customer service
- Positive attitude
- Spreadsheet creation and management
- Appointment scheduling
- Drives sales
- Multi-line phone proficiency
- Complex Problem-solving
- Willingness to learn
Certification
- Word Certification (April 2021 - Present)
- Excel Certification (April 2021 - Present)
- TSFA Floral Knowledge-Based Certification (January 2022 - Present)
Additional Information
Since the age of six, I have dedicated myself to competitive softball, which had been my primary pursuit throughout my life. My commitment to the sport led me to receive a scholarship from the University of Houston, enabling me to pursue my education. However, I had to withdraw from college due to unforeseen family obligations. Currently, I am diligently working towards saving for my future degree.
Timeline
Office Staff
Cypress Academy of Gymnastics
07.2023 - Current
- Word Certification (April 2021 - Present)
- Excel Certification (April 2021 - Present)
- TSFA Floral Knowledge-Based Certification (January 2022 - Present)
Pre-Psychology - Psychology
University of Houston
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