Trinity Loveless
Kansas City,MO
Summary
Knowledgeable Budtender provides customers with detailed information about different cannabis strains, effects and uses for recreational and medicinal needs. Efficient in opening and closing procedures and accurately handling large amounts of cash. Expert in multiple customer service positions and fast paced environments while maintaining a positive work environment.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
Work History
Budtender
GreenLight
Kansas City, Missouri
04.2025 - Current
- Assisted and educated customers in selecting cannabis products based on preferences and needs.
- Collaborated with team members to enhance customer service experiences.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Greeted customers with a friendly and inviting attitude.
- Monitored inventory levels and informed management when stock was low or depleted.
- Researched new products, strains and trends as well as important law changes regarding dispensaries.
- Verified customer identification to ensure they met age requirements for purchasing marijuana products.
- Assisted management in training new budtenders on policies and procedures.
Management
Minskys
Overland Park, Kansas
02.2023 - Current
- Assessed the effectiveness of management controls over key business functions such as inventory management, accounting procedures, purchasing policies.
- Enforced rules and regulations set by management.
- Prepared daily reports for management review.
- Supervised daily operations to ensure high-quality customer service standards.
- Coordinated inventory management and ensured timely ordering of food supplies.
- Oversaw customer service initiatives to enhance guest satisfaction in dining areas.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Coordinated with cross-functional teams to resolve escalated issues promptly.
- Monitored team performance and provided constructive feedback regularly.
- Managed scheduling and staffing needs to maintain optimal service levels.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Management
Jimmy John’s
Leawood, Kansas
05.2017 - 02.2023
- Performed managerial tasks daily while focusing on customers needs, interviewing and training new employees, and maintaining a positive work environment.
- Resolved customer complaints promptly to enhance dining experience satisfaction.
- Adhered to company food, safety, quality and sanitation policies.
Education
Associate of Arts - Psychology
MCC Longview
Lee's Summit, MO 01.2024 - 08.2025
Belton High School
Belton, MOSkills
- Customer service
- Team collaboration
- Conflict resolution
- Communication skills
- Time management
- Product knowledge
- Cannabis strain identification
References
References available upon request.
Timeline
Budtender
GreenLight
04.2025 - Current
Associate of Arts - Psychology
MCC Longview
01.2024 - 08.2025
Management
Minskys
02.2023 - Current
Management
Jimmy John’s
05.2017 - 02.2023
Belton High School