Trinity Mason
Milwaukee,USA
Summary
Entrepreneurial business owner with a focus on sustainable fashion and community engagement. Successfully launched an online second-hand clothing business, driving customer engagement through targeted social media campaigns and notable events. Recognized for leadership in empowering women-owned businesses through participation in local marketplaces and networking opportunities.
Overview
10
10
years of professional experience
Work History
Business Owner & Founder
Thrif-Tee
Milwaukee, USA
01.2023 - Current
- Successfully launched and operated Thrif-Tee, an online-based second-hand clothing business focused on sustainable fashion.
- Curated and sold pre-loved apparel, promoting eco-conscious shopping at in-person vending events and through an active social media presence on Instagram and Facebook.
- Managed business operations independently, leveraging digital platforms to increase engagement and sales.
- Honorably recognized for the BMO/Bucks Women’s Empowerment Event, showcasing outstanding women-owned businesses in Milwaukee.
- Accepted into the BMO Zero Barriers to Business: Women-Owned Business Market, a networking and selling opportunity celebrating local female entrepreneurs.
- Participated in the Phenomenal Woman Marketplace, a pop-up event dedicated to highlighting women in business and the arts, featuring local vendors, live performances, and community engagement.
- Vended at the Ujamaa Marketplace for Kwanzaa, a collaboration with America’s Black Holocaust Museum and Papyrus & Charms, showcasing over 20 Black-owned businesses through a cultural and entrepreneurial celebration.
- Featured entrepreneur at 'Entrepreneurship: The Greatest Show on Earth' hosted by BizStarts, connecting with Milwaukee’s small business ecosystem and celebrating local entrepreneurship through networking and storytelling.
- Completed business development training through BizStarts, enhancing skills in marketing, financial management, and networking, which facilitated Thrif-Tee’s first in-store selling experience.
- Managed daily operations and inventory for "Biz starts community market" a local small business.
Assistant Teacher
Teddy Bear Child Care
Milwaukee, USA
02.2018 - Current
- Curated stimulating activities to enhance cognitive and physical growth in the classroom.
- Observed and evaluated children's performance, behavior, social development, and physical health; recorded findings on progress reports and portfolios to track development.
- Teach skills such as color, shape, number and letter recognition, self-help skills and social skills.
- Organized and led activities that fostered physical, mental, and social development through games, arts and crafts, music, and storytelling.
- Provided individualized care for each child, including holding, comforting, feeding, and diapering to ensure their emotional and physical well-being.
- Read books, sing songs, perform fingerplays and flannel board stories to the entire class or to small groups.
- Completed light cleaning tasks in the classroom, including sweeping, mopping, and washing dishes to maintain a tidy and hygienic learning environment.
Sales Associate/Cashier
Forever 21
Wauwatosa, USA
01.2017 - 03.2018
- Demonstrated effective selling, communication, and negotiation skills to drive sales
- Provided exceptional customer service by addressing inquiries and resolving issues promptly
- Collected payment methods and dispensed change to ensure accurate transactions
- Removed security devices, folded clothes, and placed neatly in bags for customer purchases
- Counted daily money transactions to maintain accurate financial records
- Analyzed seasonal trends and adjusted displays accordingly
- Ensure pricing is correct
- Distribute coupons and verify that coupons are not expired
- Restock clothes that have been tried on and fold neatly
- Maintain the fitting rooms
Sales Associate/Cashier
American Eagle
Wauwatosa, USA
02.2017 - 06.2017
- Demonstrated strong selling, communication, and negotiation skills to drive sales.
- Removed security devices, folded clothes, and packaged items neatly for customer pickup
- Resolve customer complaints in a proactive manner
- Collected payments and accurately dispensed change to ensure smooth transaction process
- Operate cash register
- Counted daily cash transactions to maintain accurate financial records
- Set up display cases
- Analyzed seasonal trends and adjusted displays accordingly.
- Organized and stocked shelves with merchandise to maintain store presentation.
- Ensure pricing is correct
- Distribute coupons and verify that coupons are not expired
- Restock clothes that have been tried on and fold neatly
- Managed fitting rooms by keeping them clean and organized for customer convenience.
P.O.S/Cashier
Kohl’s Department Store
Glendale, USA
10.2016 - 01.2017
- Enhanced customer satisfaction through attentive service and product knowledge
- Assisted customers on the sales floor by providing product information and support.
- Proactively resolved customer complaints, ensuring positive experiences
- Answered questions about service and merchandise
- Issued receipts, refunds and change
- Conducted daily transaction counts to ensure accurate financial reporting.
- Restocked shelves regularly to ensure products were available for customers.
- Organized product displays to improve visibility and customer engagement
- Maintained the fitting rooms
Women Shoes Sales Associate/Cashier
Boston Store
Glendale, USA
07.2016 - 11.2016
- Ensured high levels of customer satisfaction through excellent sales service
- Welcomed customers and provided prompt assistance to ensure a positive shopping experience
- Assessed customers’ needs and provided assistance and information on products
- Resolved customer complaints swiftly to maintain satisfaction and loyalty
- Built productive trust relationships with customers
- Remained knowledgeable on products offered and discussed available options
- Arranged merchandise displays to attract customers
Office Assistant
Tom Barrett Youth Summer Internship Program (City of Milwaukee WIC Program)
Milwaukee, USA
06.2016 - 08.2016
- Delivered excellent customer service to enhance client satisfaction.
- Answered phone calls and communicated information to assist callers effectively.
- Performed data entry
- Organized and filed paperwork to streamline record-keeping processes.
- Performed Microsoft Word & Excel
- Monitored inventory levels of materials and allocated them to team members.
Education
Associate of Applied Science -
Milwaukee Area Technical College
Milwaukee, WI06-2027
High School -
John Marshall High School
Milwaukee, WI01-2016
Skills
- Business development
- Project management
- Brand strategy
- Social media marketing
- Data analysis
- Industry trend tracking
- Financial management
- Sustainable business models
- Customer service
- Team leadership
- Negotiation and persuasion
- Verbal and written communication
- Public speaking
- Written communication
- Driven and determined
- Entrepreneurial leadership
- Entrepreneurial personality
Volunteer Experience
St. Ann Center for Intergenerational Care Bucyrus Campus, 2450 W North Ave, Milwaukee, WI, 53205, (414) 210-2450, 03/15/18 - 03/23/18, Child Care Volunteer, Supervise & monitor the safety of the children in my care., Help the children maintain clean hygiene., Maintain a safe play space., Keep children occupied & engaged in daily play & activities.
Volunteer for Kinship Community Garden
Timeline
Business Owner & Founder
Thrif-Tee
01.2023 - Current
Assistant Teacher
Teddy Bear Child Care
02.2018 - Current
Sales Associate/Cashier
American Eagle
02.2017 - 06.2017
Sales Associate/Cashier
Forever 21
01.2017 - 03.2018
P.O.S/Cashier
Kohl’s Department Store
10.2016 - 01.2017
Women Shoes Sales Associate/Cashier
Boston Store
07.2016 - 11.2016
Office Assistant
Tom Barrett Youth Summer Internship Program (City of Milwaukee WIC Program)
06.2016 - 08.2016
Associate of Applied Science -
Milwaukee Area Technical College
High School -
John Marshall High School