Summary
Overview
Work History
Education
Skills
Timeline
PROFICIENCY IN:
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Trinity Mata

Trinity Mata

Fort Worth,TX

Summary

Highly motivated and customer-focused professional with a passion for providing exceptional service. With a background in esthetics, I bring strong communication skills, attention to detail, and a proactive approach to problem-solving. I thrive in fast-paced environments and excel at delivering positive customer experiences. Eager to contribute my enthusiasm and dedication to your team.

Overview

5
5
years of professional experience

Work History

Customer Service Spec

Credit Restoration
01.2020 - 01.2023
  • Provided exceptional customer service by addressing inquiries, resolving complaints, and assisting customers with credit repair solutions.
  • Implemented effective credit repair strategies to improve clients' credit scores and financial profiles.
  • Collaborated with credit bureaus and financial institutions to negotiate settlements and remove inaccuracies from credit reports.
  • Educated customers on credit repair best practices and financial management techniques to empower them to take control of credit needs.

Lash Consultant

Amazing Lash
01.2018 - 01.2019
  • Provided personalized lash extension consultations to clients, analyzing their unique eye shapes and desired looks to recommend the most suitable styles and lengths.
  • Applied high-quality lash extensions with precision and attention to detail, ensuring each client achieved their desired aesthetic while maintaining the health of their natural lashes.
  • Educated clients on proper aftercare practices for lash extensions, including cleansing routines and maintenance techniques, to prolong the longevity of their lashes.
  • Collaborated with team members to create a welcoming and professional salon environment, contributing to a positive client experience and repeat business.

Education

Esthetician License - Texas

Ogle Beauty School of Hair, Skins & Nails
08.2018

High School Diploma -

Texas Connections
Fort Worth, TX
05-2017

Skills

  • Excellent Communication Skills
  • Problem Solving Skills
  • Conflict Resolution Skills
  • Technical Skills & Software
  • Good communication skills

Timeline

Customer Service Spec

Credit Restoration
01.2020 - 01.2023

Lash Consultant

Amazing Lash
01.2018 - 01.2019

Esthetician License - Texas

Ogle Beauty School of Hair, Skins & Nails

High School Diploma -

Texas Connections

PROFICIENCY IN:

  • Basic Computer Applications
  • Customer service
  • Email Management
  • Internet Navigation
  • Fast Learner willing to learn new skills
  • High pressure situations
  • Live Chat Software
  • Social Media Skills

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Trinity Mata