TRINITY MCDONALD
Summary
Senior at San Diego State University studying business administration, with experience in client engagement, membership sales, and social media marketing, and a demonstrated ability to strengthen and support marketing efforts.
Overview
5
5
years of professional experience
Work History
Front Desk Staff
The Studio
Mill Valley, CA
04.2024 - Current
- Served and connected with 50+ clients daily, providing excellent customer service in order to create a welcoming and community-driven environment
- Managed class bookings and membership inquiries, contributing to increased client retention
- Responded to client emails, resolving issues efficiently
Marketing Intern
The Yoga Shala
San Francisco, California
06.2025 - 08.2025
- Created content to promote classes, instructors, and workshops
- Conducted market research on local trends to guide content and positioning
- Developed and executed strategies to increase engagement and strengthen brand presence
Barista
Peet's Coffee
Corte Madera, CA
06.2021 - 04.2024
- Pleasantly interacted with customers during hectic periods to promote positive and productive environment
- Controlled the lines and crowds with quick, efficient service
Education
Bachelor's Degree - Business Administration
San Diego State University
San Diego, CA05.2026
Associate of Science Degree - Business Administration
College of Marin
Kentfield, CA05.2024
Skills
- Customer engagement and retention
- Google Workspace
- Canva
- Membership conversion
- Customer Service
Organizations
- Active Member - Women in Business, San Diego State University
Timeline
Marketing Intern
The Yoga Shala
06.2025 - 08.2025
Front Desk Staff
The Studio
04.2024 - Current
Barista
Peet's Coffee
06.2021 - 04.2024
Bachelor's Degree - Business Administration
San Diego State University
Associate of Science Degree - Business Administration
College of Marin