Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Technician/Receptionist
Andrew Y Maeda O.D. APC
08.2017 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with patients, and updated patient records.
Resolved customer problems and complaints.
Operated multi-line telephone system to answer and direct high volume of calls.
Collected payments, processed transactions and updated relevant records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Oriented and trained new staff on proper procedures and policies.
Operated ophthalmic equipment for patient eye health.
Server
Peggy's Lounge
05.2022 - 08.2022
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving.
Cashier
Island Cell
01.2016 - 08.2017
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Administration of Justice
University of Hawaii At Hilo
Hilo, HI
12.2022
Associate of Arts - Liberal Arts And General Studies
Hawaii Community College
Hilo, HI
05.2019
High School Diploma -
Keaau High School
Keaau, HI
05.2017
Skills
Schedule Management
Problem-Solving
Self-Motivated
Positive Attitude
Service Oriented Mindset
Multitasking and prioritiztion
Timeline
Server
Peggy's Lounge
05.2022 - 08.2022
Technician/Receptionist
Andrew Y Maeda O.D. APC
08.2017 - Current
Cashier
Island Cell
01.2016 - 08.2017
Bachelor of Arts - Administration of Justice
University of Hawaii At Hilo
Associate of Arts - Liberal Arts And General Studies
Hawaii Community College
High School Diploma -
Keaau High School
Similar Profiles
Tai MatsunagaTai Matsunaga
Univalue Creations LLC, Internship at Hisashi MaedaUnivalue Creations LLC, Internship at Hisashi Maeda