Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Very passionate to get the job done correctly by double checking, always safe rather than sorry.
Work History
Front End Customer Service Associate
Walmart
3297 12353 Fm 1960 Rd W, Houston, TX 77065
11.2022 - 01.2023
Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
Controlled access for authorized vendors to provide services within units to building.
Monitored cash transactions at front desk to maintain responsibility for personal bank.
Performed cleaning duties to establish and maintain neat, organized and presentable front desk area.
Greeted and verified members and guests upon entry to optimize security.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Communicated professionally with colleagues, freelancers and clients.
Education
High School Diploma -
Klein Forest High School
Houston, TX
06.2021
Skills
Information Updates
Customer Service and Assistance
Guest Interaction
Front-End Support
Communications Strategies
Guest Satisfaction
Portion Control
Administrative Support
Bagging Groceries
Additional Information
I have also volunteered to work in many conventions. In 2022 I volunteered at Comicpalooza by checking in customers and giving their badges that are specific to the days they paid for. I also volunteered to work and care for shelter pets that same year. I walked dogs and cleaned their cages. In 2021 I traveled to Italy, specifically Rome, and got a side job taking care of cats and dogs whenever their owners were away. So I can safely say, I have good experience with both human and animal interactions.