Trinity Morrow
Humble,Texas
Summary
Dynamic and strategic individual with a proven track record in customer service and organizational planning. Excelled at Texas Southern University by enhancing brand awareness and public speaking skills. Demonstrates exceptional problem resolution abilities and creative approaches to drive positive change. Skilled in job prioritizing and fostering respectful relationships, significantly boosting customer satisfaction, and team productivity and synergy.
Overview
6
6
years of professional experience
Work History
Tiger Ambassador
Texas Southern University
06.2024 - Current
- Represented Texas Southern University at campus events, tours to create a positive image for the university.
- Leadership and public speaking experiences to influence positive change within organizations
- Assisted students and faculty on campus by providing guidance and support in various academic and administrative matters.
Sales Associate
Victoria Secret
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assistant Maintenance Supervisor
A Sparkle
01.2020 - 07.2022
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Organized ongoing maintenance schedules to boost system performance.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Supervised 4 employees and scheduled shifts.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
Sales Associate
Miss A
11.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Daycare Teacher
Kingdom Kidz
03.2021 - 08.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Lifeguard
Guard For Life
06.2019 - 09.2019
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
Education
No Degree - Public Administration
Texas Southern University
Houston, TXHigh School Diploma -
Humble High School
Humble, TX05.2022
Skills
- Self Motivated
- Job Prioritizing
- Team Leader and Collaborator
- Organizational and Planning Skills
- Problem Resolution
- Strategic
- Creative
- Versatile
- Brand awareness
- Public speaking
- Decision-making
- Respectful, Responsive, and Responsible
Timeline
Tiger Ambassador
Texas Southern University
06.2024 - Current
Sales Associate
Victoria Secret
11.2023 - Current
Sales Associate
Miss A
11.2021 - 01.2022
Daycare Teacher
Kingdom Kidz
03.2021 - 08.2021
Assistant Maintenance Supervisor
A Sparkle
01.2020 - 07.2022
Lifeguard
Guard For Life
06.2019 - 09.2019
No Degree - Public Administration
Texas Southern University
High School Diploma -
Humble High School
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