Trinity Pickett
Land O' Lakes,FL
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in stressful environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. High-energy customer service offering over 3 years of food experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security
Ross Dress For Less
11.2022 - 03.2023
- Monitored employee activities, confirming compliance with security regulations.
- Scheduled and supervised security personnel to obtain adequate coverage.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Optimized web applications for speed, scalability and security.
- made sure all hard tags were off before checking out
- kept a close eye out for any suspicious activity of theft or any possible danger
Cashier
Dairy Queen
10.2020 - 05.2022
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- developed a multitasking when working with drive thru and in house
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Land O Lakes High School
Land O' Lakes, FL06.2022
Skills
- Complaint Handling
- Attention to Detail
- Effective Communication
- Multitasking Abilities
- Performance Monitoring
- Active Listening
- Team Collaboration
- Patience Maintenance
- Time Management
- Process Improvement
- Positive Attitude
- Problem Solving
- Customer Service
- Money Handling Abilities
- Calm Under Pressure
Certification
- Soon to have cosmetology license!!!
- Graduated from Fred k Marchman technical college in the cosmetology program
Languages
american sign language
Limited Working
Cosmetology student/ assistance
- never afraid to ask why
- will help educator out on a service or materials needed
- when slow, i find time to do things around the salon to needs done by end of night
- will always try to find time to work on my manniquin or watch videos on education when it comes to hairdressing
Timeline
Security
Ross Dress For Less
11.2022 - 03.2023
Cashier
Dairy Queen
10.2020 - 05.2022
High School Diploma -
Land O Lakes High School
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