Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Server
Kiscoseniorliving
Corona, California
09.2023 - 03.2024
Monitored dining room for cleanliness and proper set-up at all times.
Ensured that each guest was served courteously, quickly, and efficiently.
Operated POS terminals to input orders, split bills and calculate totals.
Explained menu items, describing ingredients and cooking methods upon request.
Prepared drinks according to standard recipes.
Brought wine selections to tables with appropriate glasses and poured for customers.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Manager Trainee
SUBWAY®Restaurants
Corona
08.2023 - 01.2024
Engaged in customer service initiatives to improve client satisfaction levels.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Organized inventory for efficient restocking of products.
Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Maintained cleanliness of work area throughout shift.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.