Trinity Rodriguez
Homestead,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
HIGHER POWER ELECTRICAL CORP.
Miami, FL
06.2024 - Current
- Managed scheduling for CEO meetings and service calls
- Handled service invoicing
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported CEO and team with coordinating travel arrangements, meeting, events and preparing reports
- Maintained inventory of office supplies and placed orders.
- Resolved customer inquiries and complaints through effective communication and problem-solving skills.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Communicated with vendors and service managers to schedule service calls
- Updated spreadsheets and databases to track, analyze, and report on vendor service data
Staffing Administrative Assistant
BAPTIST HEALTH
04.2024 - 02.2025
- Handled scheduling for 400+ employees in the Emergency Department.
- Responsible for daily maintenance of Payroll.
- Articulated a variance of staffing reports on a monthly basis.
- Assisted in managing employee call outs.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed filing system, entered data and completed other clerical tasks.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
Administrative Marketing Coordinator
COSTA FARMS
04.2019 - 02.2024
- Managed logistics and fulfillment for major retail accounts (Home Depot, Costco, Rona) and influencer/celebrity partnerships (Netflix, Rachel Ray shows).
- Supported the Channel Marketing team with in-store marketing materials and product distribution.
- Streamlined product information and branding (translation, content creation) for Costa Farms tags.
- Coordinated plant shipments for various marketing initiatives (photography, videography).
- Assisted with event coordination, logistics, and vendor relations.
- Collaborated with cross-functional teams to streamline project workflows and improve communication.
- Answered general marketing department inquiries by email, phone, and mail.
- Planned and executed internal and external marketing events.
- Fostered partnerships with influencers and industry leaders, amplifying brand message and reach.
Lead Sales Associate
FINISH LINE
10.2018 - 02.2020
- Delivered exceptional customer service: Provided personalized product recommendations, answered inquiries on merchandise and promotions, and ensured customer satisfaction through attentive service and accurate information.
- Maintained store operations: Managed product displays, ensured accurate pricing and stocking, handled inventory and ordering, and processed customer transactions efficiently and accurately.
Education
Liberal Arts -
Comunidad de Fe Ministries Theology Institute
08.2017
Skills
- Team Lead
- Customer Service
- Data entry
- Tech-Savvy
- Coordination
- Account management
- Professional communication
- Microsoft Office Suite
LANGUAGE
English - proficient
Native or Bilingual
Spanish - native
Native or Bilingual
Timeline
Administrative Assistant
HIGHER POWER ELECTRICAL CORP.
06.2024 - Current
Staffing Administrative Assistant
BAPTIST HEALTH
04.2024 - 02.2025
Administrative Marketing Coordinator
COSTA FARMS
04.2019 - 02.2024
Lead Sales Associate
FINISH LINE
10.2018 - 02.2020
Liberal Arts -
Comunidad de Fe Ministries Theology Institute