Detail-oriented, motivated team player with years of administrative experience. Seeking an opportunity where I can collaborate with a team and use my organizational skills.
Overview
20
20
years of professional experience
Work History
Senior Administrative Assistant
Yale University
03.2022 - Current
Provide clinical and administrative support to the Vice Chair of Diversity Equity and Inclusion and Educational Excellence.
Manage complex departmental calendars.
Create agendas, attend committee meetings, and provide meeting minutes.
Coordinate travel arrangements for conferences/ speaking engagements.
Assisted in preparing grants and research projects to support departmental initiatives.
Coordinated outreach events to enhance community engagement and promote department activities.
Assisted with faculty onboarding by guiding new hires through orientation and training programs. for new faculty, and a source of information for medical students.
Established supplier setups and processed invoice requests efficiently.
Maintained spreadsheet of surgeons’ budget to track expenditures and ensure financial accuracy.
Answer and screen high volume phone calls.
Process expense reports.
New Patient Intake Specialist
Smilow Gynecology-Oncology
10.2020 - 03.2022
Obtained prior authorizations from insurance companies to facilitate patient care.
Process new patient referrals.
Triaged patient phone calls to prioritize urgent needs and improve response times.
Answered high volume phone calls, ensuring timely communication and patient assistance.
Retrieve outside imaging and outpatient pathology report.
Managed scheduling for physicians to optimize patient appointments.
PHYSICIAN OFFICE LIASON
Yale New Haven Health
10.2018 - 10.2020
Process all new patient referrals.
Coordinate physician’s clinical schedules.
Managed patient information and scheduled appointments to support nurse coordinators in delivering timely care.
Triaged incoming phone calls to ensure efficient communication and prioritization of patient needs.
Retrieved outside imaging and pathology reports to facilitate comprehensive patient evaluations.
Answer high volume phone calls.
Lead perioperative services
Yale New Haven Health System
New Haven, Connecticut
12.2015 - 10.2018
Coordinated surgical schedules for inpatient and outpatient procedures, optimizing utilization of all operating rooms.
Supervised perioperative scheduling department, enhancing workflow efficiency and ensuring accurate procedure management.
Monitored operating room systems to optimize performance and patient flow.
Facilitated weekly staff assignments, improving departmental workflow and resource allocation.
Assisted management with development of new processes to improve operations.
Provided training for new Epic users, enhancing system proficiency.
Processed payroll for department personnel in a timely manner.
Participated in hiring process to select qualified candidates.
SURGICAL SCHEDULING ASSOCIATE
ST. Raphael Hospital
04.2006 - 12.2015
Audited and organized surgical cases to enhance scheduling efficiency.
Coordinate operating rooms system wide.
Answered high volume phone calls to facilitate timely patient communication.
Processed incoming faxes to ensure accurate documentation and scheduling.