Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Administrative Assistant
Vanderbilt Medical Center
Nashville , TN
10.2022 - Current
Maintains templates and Synergy for 75+ ambulatory clinicians, including facilitation of tickets for new templates, changes, OR time, and departures/ closures/ clinician time away, as well as monitoring vacation, CME, and paid call days.
Translates and sustains schedules in Synergy for 20+ hospitalists in Labor & Delivery.
Supports Vanderbilt Advanced Scheduling initiative for Center for Women’s Health by collaborating with change management to optimize templates for seven ambulatory teams.
Ensures that FY24 template structure standards are upheld (patient mix, visit types, session limits, block matching, etc.).
Partners with ambulatory leadership to build standard work specific to the template specialist role, contributing to a better culture of continuous improvement.
Provides excellent support service and communication through high volumes of email responses and phone calls.
Administrative Assistant
Vanderbilt Center for Women’s Health
Nashville, TN
02.2021 - 10.2022
Supported the Generalist Division in completing and processing FMLA and Disability forms
Maintained message baskets, communication between patients and providers, as well as uploaded medical records
Composed and mailed out patient letters at the provider’s request
Updated schedules in Synergy as well as having templates opened for the providers in clinic.
Owner/Operator
Bright Beginnings Childcare
Nashville, TN
06.2016 - 10.2019
Reviewed and evaluated programs for compliance with state, local and federal regulations.
Determined allocations of funds for staff, equipment and authorized purchases.
Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
Directed and executed daily operations and activities
Conferred with parents regarding facility activities, policies, and enrollment procedures.
Administrative Assistant
Big City Autos
Nashville, TN
11.2013 - 01.2017
Handled all points of transactions for car sales
Researched and resolved discrepancies for titles received from dealerships.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Processed payments for customers in a timely manner, ensuring that all deadlines were met.
Education
Medical Office Specialist Diploma -
Kaplan Career Institute
Skills
Epic
Workday
HIPAA and OSHA Trained
Communication
CPR and First Aid Certified
Decision Making
Health Information Services and Administration
Management
Procedural and Diagnostic Coding
Proficient in Microsoft Office
Medical Transcription
Customer Service
Typing Proficiency
Spreadsheet Development
Customer Service
Faxing/Scanning Documents
Certification
Notary Public
Timeline
Senior Administrative Assistant
Vanderbilt Medical Center
10.2022 - Current
Administrative Assistant
Vanderbilt Center for Women’s Health
02.2021 - 10.2022
Owner/Operator
Bright Beginnings Childcare
06.2016 - 10.2019
Administrative Assistant
Big City Autos
11.2013 - 01.2017
Medical Office Specialist Diploma -
Kaplan Career Institute
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