Jennifer Allen
Houston,Texas-TX
Summary
Strategic healthcare administrative professional specializing in multi-unit critical care operations within high-acuity environments. Expertise in regulatory compliance, workflow optimization, and executive-level meeting facilitation. Strengthened administrative systems and enhanced compliance readiness while delivering operational support across interdisciplinary teams.
Overview
18
18
years of professional experience
Work History
Senior Administrative Assistant
Houston Methodist
Houston, Texas
04.2022 - Current
- Coordinate daily administrative operations across three critical care units, strengthening workflow consistency and cross-unit alignment.
- Standardize communication systems and administrative processes to reduce inefficiencies and improve team coordination.
- Lead administrative support for DNV accreditation initiatives and corrective action plans, maintaining audit-ready documentation.
- Partner with leadership to monitor BLS/ACLS certification compliance, supporting regulatory adherence.
- Oversee supply ordering, bio-med equipment coordination, and capital requisitions to ensure operational readiness.
- Lead administrative coordination for system-level committees (SCCM, Restraints Committee), managing hybrid meetings and action tracking.
- Develop structured onboarding materials improving new hire integration and administrative consistency across units.
Administrative Assistant
Houston Methodist
Houston, Texas
03.2014 - 04.2022
- Provide administrative support within a fast-paced Intensive Care Unit environment
- Coordinate communication between physicians, nursing staff, multidisciplinary teams, and patient families
- Maintain accurate documentation and support electronic medical record workflows
- Ensure compliance with HIPAA, hospital policies, and regulatory standards
Nursing Assistant
Houston Methodist
Houston, Texas
01.2008 - 03.2014
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
Skills
Epic Systems
Microsoft Office Suite
Workday
Core Competencies
- Healthcare Operations Coordination | Regulatory & Accreditation Support (DNV) | Administrative Leadership Workflow Optimization | Compliance Tracking | Project & Committee Coordination Interdisciplinary Collaboration | Process Improvement
Timeline
Senior Administrative Assistant
Houston Methodist
04.2022 - Current
Administrative Assistant
Houston Methodist
03.2014 - 04.2022
Nursing Assistant
Houston Methodist
01.2008 - 03.2014