Trinity Rogan
Las Vegas,Nevada
Summary
Results driven sales representative with proven expertise in customer engagement and satisfaction. Skilled in fostering team collaboration and driving growth through innovative sales initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Remote Sales Representative
Concentrix
Remote
09.2021 - 04.2026
- Led sales initiatives to increase customer engagement and retention through targeted outreach strategies.
- Developed comprehensive product knowledge to effectively address client inquiries and provide tailored solutions.
- Trained and mentored junior sales representatives, fostering skill development and enhancing team performance.
- Analyzed market trends to identify new business opportunities, driving growth in key segments.
Remote Support Speacialist
Remote Year
Remote
08.2018 - 08.2021
- Troubleshot and resolved technical issues for remote participants, guaranteeing uninterrupted access to essential online tools and resources.
- Facilitated timely responses to client inquiries, fostering increased engagement and satisfaction.
- Coordinated efforts with diverse teams to optimize support workflows and elevate service efficiency.
- Developed training materials for new team members, promoting knowledge sharing and consistency in service delivery.
Crew Member
Mcdonalds
Springfield, OH
07.2016 - 07.2018
- Delivered exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization in dining and kitchen areas to ensure health standards compliance.
- Operated kitchen equipment, including grills, fryers, and beverage dispensers, with a focus on safety protocols.
- Collaborated with team members to achieve timely food preparation and service during peak hours.
Education
Phlebotomist -
Northwest Career College
Las Vegas, NV09-2025
High School Diploma -
West High School
Columbus, OH05-2018
Laboratory Assistant -
Northwest Career College
Las Vegas, NV09-2025
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Customer satisfaction
Certification
BLS
CPR
PHLEBOTOMY
LABORATORY ASSISTANT
Timeline
Remote Sales Representative
Concentrix
09.2021 - 04.2026
Remote Support Speacialist
Remote Year
08.2018 - 08.2021
Crew Member
Mcdonalds
07.2016 - 07.2018
Phlebotomist -
Northwest Career College
High School Diploma -
West High School
Laboratory Assistant -
Northwest Career College