Trinity Samuel
Kingwood,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Volunteer
The Opulent Financial Experience, LLC
02.2023 - Current
- Respond to customer requests for products, services, and company information.
- Process customer service orders promptly to increase customer satisfaction.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
Volunteer Activities Coordinator
The Word Church
02.2021 - 02.2022
- Prepared publications such as flyers and brochures to promote and publicize recreational activities to participants and volunteers.
- Researched new ideas for programs and activities, taking into consideration participants' suggestions.
- Recruited for events and trips through outreach, sign ups and maintaining appropriate signage.
Education
Kingwood High School
Skills
- Customer Service & Assistance
- Clerical Support
- Verbal and Written Communication
- Team Collaboration
- Volunteer Recruitment
- Document Management
- Google Suite
- Recordkeeping and Confidentiality
- Complaint Handling & Resolution
- Appointment Scheduling
- Paperwork Processing
- Data Entry
- Money handling abilities
- Microsoft Suite
Timeline
Customer Service Volunteer
The Opulent Financial Experience, LLC
02.2023 - Current
Volunteer Activities Coordinator
The Word Church
02.2021 - 02.2022
Kingwood High School
Similar Profiles
Michael HornMichael Horn
Owner/Operator at Opulent WashOwner/Operator at Opulent Wash
Shon MooreShon Moore
CDL Truck Driver at Opulent TransportCDL Truck Driver at Opulent Transport
Cortney Martin BrownCortney Martin Brown
Front Desk Receptionist at Opulent DentalFront Desk Receptionist at Opulent Dental