Trinity SIlvas
Fayetteville,NC
Summary
Professional patient administrator equipped with comprehensive experience in managing administrative tasks within healthcare settings. Showcases strong skills in patient scheduling, medical coding, billing processes and maintaining patient records. Familiarity with handling confidential information and adept at improving efficiency of office operations. Made significant contributions to enhancing patient satisfaction by providing high quality administrative support.
Overview
5
5
years of professional experience
Work History
Patient Administrator
U.S Army
Fayetteville, NC
02.2019 - Current
- Provided administrative support to clinical staff by entering patient information into the electronic health record system.
- Answered incoming calls from patients and handled inquiries regarding medical records, billing, and appointment scheduling.
- Maintained current knowledge of healthcare regulations and guidelines related to patient administration processes.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Birth Registrar
U.S Army, Womack Army Hospital
Fayetteville, North Carolina
10.2023 - 04.2024
- Compiled essential data received from medical personnel and different resources to successfully finalize birth certificate records.
- Offered support to parents navigating birth registration form completion.
- Overseeing compliance with laws, regulations, policies, and procedures governing vital records management.
Decedent Affairs
U.S Army, Womack Army Hospital
Fayetteville, NC
10.2023 - 04.2024
- Ensured all necessary paperwork was completed by consulting with families of deceased
- Recorded and verified the identification and personal belongings of the deceased.
- Maintained record-keeping of legal documentation for funeral arrangements
Education
Associate of Applied Science - Health Sciences
Purdue University
12-2023
Leader Development
Basic Leaders Course
Fayetteville, NC04-2023
Skills
- Insurance Verification
- Strong Organization
- Healthcare regulations
- Healthcare management
- Critical Thinking
- Time Management
- Staff Development
- HIPAA Guidelines
- Microsoft Excel
Timeline
Birth Registrar
U.S Army, Womack Army Hospital
10.2023 - 04.2024
Decedent Affairs
U.S Army, Womack Army Hospital
10.2023 - 04.2024
Patient Administrator
U.S Army
02.2019 - Current
Associate of Applied Science - Health Sciences
Purdue University
Leader Development
Basic Leaders Course
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