Trinity Snell
124 W Elm St Kent,OH
Summary
Highly skilled in customer service. I have experience in restaurants and fast food facilities and work well within both. I adapt to change very well and have always had an awesome work ethic, positive attitude, and time management skills when working in hospiliatily. I strive to meet customer needs, help make their days better, and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Brew Kettle
Hudson, OH
12.2022 - Current
- Checked food before serving it to customers.
- Informed customers of daily specials and signature menu items.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Presented menus and answered questions regarding items.
- Took customer's orders from bar drinks to food and delivered with good service.
Server Assistant
One Red Door
Hudson, OH
09.2023 - 01.2024
- Set up tables and chairs for parties and large groups.
- Supported serving staff in delivering accurate and well-presented food orders.
- Greeted guests and answered any questions they had about the menu.
- Stocked customer service stations with paper products or beverage preparation items.
Sandwich Artist
SUBWAY®Restaurants
Alliance, Ohio
02.2022 - 08.2022
- Greeted customers and provided product knowledge.
- Organized inventory for efficient restocking of products.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Kept customer and food preparation areas clean and well-organized.
Associate
Panera Bread
Canton, OH
04.2021 - 05.2022
- Ensured the drive-thru was being run correctly, and customers were satisfied.
- Ensured that all food that went out was correct.
- Placed customers' orders and made any food that was placed.
- Worked with pastries, made them, as well as tried to sell and handle them.
- Stocked shelves and supplies.
Education
Bachelor of Hospitality and Event Management -
Kent State University
Kent, OH05-2028
High School Diploma -
Stow Munroe Falls
Stow, OH12-2023
Skills
- Strong work ethic
- Food sales and promotion
- Fast paste working
- Liquor, wine, and food service
- Menu memorization
- Positive and professional
- Customer Service Excellence
- Positive attitude towards the customer always
Certification
- 1st Aid & CPR Certification, NationalCPRFoundation (11/11/2024- 11/11/2026)
- SERV Safe – NRA (11/21/2024 –11/21/2029)
- TIPS On-Premise Alcohol Server Training (11/25/2024- 11/25/2027)
Accomplishments
- Deans List Student (2023-2024)
Timeline
Server Assistant
One Red Door
09.2023 - 01.2024
Server
The Brew Kettle
12.2022 - Current
Sandwich Artist
SUBWAY®Restaurants
02.2022 - 08.2022
Associate
Panera Bread
04.2021 - 05.2022
- 1st Aid & CPR Certification, NationalCPRFoundation (11/11/2024- 11/11/2026)
- SERV Safe – NRA (11/21/2024 –11/21/2029)
- TIPS On-Premise Alcohol Server Training (11/25/2024- 11/25/2027)
Bachelor of Hospitality and Event Management -
Kent State University
High School Diploma -
Stow Munroe Falls
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