Trinity Teicheira
Modesto,CA
Summary
I am a behavioral health professional prepared to deliver impactful results through strong therapeutic techniques and client assessments. Specializes in developing individualized treatment plans, crisis intervention, and case management. Strong focus on team collaboration and adaptability to changing needs, ensuring reliable and effective outcomes. Skilled in communication, empathy, and problem-solving.
Overview
13
13
years of professional experience
Work History
Behavioral Health Specialist
Turning Point Community Programs
07.2023 - Current
- Worked closely with adults in community settings, at residential facilities and within homes.
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
Family Support Counselor
Victor Community Support Services
03.2023 - 07.2023
- The family support counselor has responsibility for providing support services to individuals and families as identified in the designated program and/or individualized plan
- Services may include: providing referrals, advocacy and support to individuals and families (clients), linkage and case management services, support groups, educational services and support, transportation, home management assistance, recreational activities, and behavioral interventions and management, etc
Transitional Housing Program Director
Chest of Hope
09.2021 - 10.2022
- As a transitional housing program director, I conducted case management meetings with our residents, facilitated support groups and workshops for women experiencing or has experienced domestic violence and human trafficking
Case Manager
Aegis Treatment Centers
08.2019 - 08.2021
- I conducted individual counseling to focus on client treatment plans, provided resources, education, and advocacy
Petcare Associate
PetSmart
01.2017 - 09.2019
- Ensure animals health and safety
- Assist pet parent finding solutions for their pet's needs
- Managed sales floor
- Coordinated and led training for new employees
- Ensured a positive customer experience
- For our cat adoption, I conducted adoption intakes, ensures all aspects of animal care are planned for and operate efficiently while providing appropriate housing and humane care of shelter guests
Cashier/ Layaway Associate
Kmart
09.2016 - 12.2016
- Performing cashier duties, fast check out, excellent customer service, and cleaning
- I Worked as a team member performing cashier duties, product assistance and cleaning
- Managed quality communication, customer support and product representation for each client
Receptionist/ File Clerk
Hyundai/ VW
11.2015 - 08.2016
- Manage data base and records, answering phones at front desk
- Worked as a team member performing cashier duties, product assistance and cleaning
BDC/ Receptionist
Hyundai/ VW
05.2015 - 08.2015
- Responsible to lead general activities to support the company sales and service goals
- Prevented store losses using awareness, attention to detail and integrity
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals
Courtesy Clerk / Clerk
Raley's
01.2013 - 07.2014
- Cross-trained and provided back-up for other customer service representatives when needed
- Worked as a team member performing cashier duties, product assistance and cleaning
- Managed quality communication, customer support and product representation for each client
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
- Organized the store by returning all merchandise to its proper place
Volunteer
Doctors Hospital
01.2012 - 05.2014
- Provided service on information desk, in and outbound calls, emergency room department, the patient registration department and the floor
Education
Bachelor of Science - Family Science
California State University, Fresno
Fresno, CA05-2018
Skills
- Discharge Planning
- Suicide Risk Assessment
- Client coping mechanisms
- Stress reduction techniques
- Relapse Prevention
- Motivational Interviewing
- Case Management
- Treatment Plans
- Substance Abuse Counseling
- Charting and other documentation
- Crisis evaluation and intervention
- Trauma-informed care
Timeline
Behavioral Health Specialist
Turning Point Community Programs
07.2023 - Current
Family Support Counselor
Victor Community Support Services
03.2023 - 07.2023
Transitional Housing Program Director
Chest of Hope
09.2021 - 10.2022
Case Manager
Aegis Treatment Centers
08.2019 - 08.2021
Petcare Associate
PetSmart
01.2017 - 09.2019
Cashier/ Layaway Associate
Kmart
09.2016 - 12.2016
Receptionist/ File Clerk
Hyundai/ VW
11.2015 - 08.2016
BDC/ Receptionist
Hyundai/ VW
05.2015 - 08.2015
Courtesy Clerk / Clerk
Raley's
01.2013 - 07.2014
Volunteer
Doctors Hospital
01.2012 - 05.2014
Bachelor of Science - Family Science
California State University, Fresno
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