Responsible and motivated, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Keen on patient care.
Overview
2
2
years of professional experience
Work History
Call Center Remote
Cignat Health System
Bloomfield, CT
04.2025 - Current
Assisted with customer requests and answered questions to improve satisfaction.
Ensured patient coordination.
Manage telehealth services.
Handle inbound calls.
Front Office Assistant (externship)
Premier Foot Specialists
Neworleans , Louisiana
02.2025 - 04.2025
Managed patient scheduling and appointment confirmations efficiently.
Monitored vital signs including blood pressure, pulse rate, temperature, respiration rate, height, weight and other indicators as needed.
Set up patient rooms before and after appointments.
Completed patients' foot X-ray.
Verify insurance.
Call patients to confirm appointment times.
EMR
HIPAA compliance
Receptionist
Bibbins Loc Spa
Metairie, Louisiana
10.2023 - 05.2024
Managed appointment scheduling using spa management software efficiently.
Greeted clients warmly and ensured a welcoming environment at the spa.
Assisted clients with check-in and check-out procedures smoothly.
Maintained a neat reception area by organizing materials and tidying up furniture.
Confirm upcoming appointments by phone, text, or email.
Coordinate schedules between multiple service providers (e.g., estheticians, massage therapists).
Shop Owner/ Operations Manager/Digital Marketing Director at HH & Co BoutiqueShop Owner/ Operations Manager/Digital Marketing Director at HH & Co Boutique