Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinity Washington

Metairie,LA

Summary

Responsible and motivated, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Keen on patient care.

Overview

2
2
years of professional experience

Work History

Call Center Remote

Cignat Health System
Bloomfield, CT
04.2025 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Ensured patient coordination.
  • Manage telehealth services.
  • Handle inbound calls.

Front Office Assistant (externship)

Premier Foot Specialists
Neworleans , Louisiana
02.2025 - 04.2025
  • Managed patient scheduling and appointment confirmations efficiently.
  • Monitored vital signs including blood pressure, pulse rate, temperature, respiration rate, height, weight and other indicators as needed.
  • Set up patient rooms before and after appointments.
  • Completed patients' foot X-ray.
  • Verify insurance.
  • Call patients to confirm appointment times.
  • EMR
  • HIPAA compliance

Receptionist

Bibbins Loc Spa
Metairie, Louisiana
10.2023 - 05.2024
  • Managed appointment scheduling using spa management software efficiently.
  • Greeted clients warmly and ensured a welcoming environment at the spa.
  • Assisted clients with check-in and check-out procedures smoothly.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Confirm upcoming appointments by phone, text, or email.
  • Coordinate schedules between multiple service providers (e.g., estheticians, massage therapists).

Education

Medical Assistant

Blue Cliff College
LA
02-2025

Skills

  • Patient coordination
  • EMR management
  • HIPAA compliance
  • Medical terminology
  • Customer service
  • Appointment scheduling
  • Phlebotomy

Timeline

Call Center Remote

Cignat Health System
04.2025 - Current

Front Office Assistant (externship)

Premier Foot Specialists
02.2025 - 04.2025

Receptionist

Bibbins Loc Spa
10.2023 - 05.2024

Medical Assistant

Blue Cliff College