Trinity Watkins
Lubbock
Summary
Developed strong teamwork and customer service skills in a fast-paced environment, looking to transition into a new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make a meaningful impact in a new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Whataburger
Lubbock, TX
01.2026 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to food safety standards and maintaining quality control.
- Collaborated with team members to streamline order preparation processes, enhancing overall service speed.
- Trained new employees on operational procedures and customer interaction techniques, fostering a cooperative team atmosphere.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
Waitress
Putters and Gutters Fun Center
Lampasas, TX, USA
06.2025 - 08.2025
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
Barista
Dutch Bros Coffee
Killeen, TX, USA
08.2023 - 06.2025
- Prepared high-quality beverages while maintaining cleanliness and organization of workstations.
- Provided exceptional customer service, ensuring positive experiences and repeat business.
- Operated espresso machines and equipment, ensuring optimal performance and adherence to safety standards.
- Managed inventory levels, restocking supplies as needed to maintain efficient workflow.
- Collaborated with team members to create a welcoming environment for customers and staff.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Waitress
Bella Italia
Lampasas, TX, USA
03.2023 - 08.2023
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Science - Agribusiness
Texas Tech University
Lubbock, TX05-2029
High school diploma - undefined
Lampasas High School
Lampasas, TX05-2025
Skills
- Restaurant experience
- Food service
- POS
- Bartending
- Customer service
- Serving
- Food safety
- Food handling
- Teamwork and collaboration
- Positive attitude
- Problem-solving
- Attention to detail
Certification
- TABC Certification, 2025-06-01, 2027-06-30, This certification allows me to serve alcohol within the Texas state law. This gives me the information to safely serve customers and protect myself and the establishment.
- Food Handler Certification, 2024-04-01, 2026-04-30, This certification allows me to serve and handle food within a dining establishment while practicing food safety and cleanliness.
Timeline
Team Member
Whataburger
01.2026 - Current
Waitress
Putters and Gutters Fun Center
06.2025 - 08.2025
Barista
Dutch Bros Coffee
08.2023 - 06.2025
Waitress
Bella Italia
03.2023 - 08.2023
High school diploma - undefined
Lampasas High School
Bachelor of Science - Agribusiness
Texas Tech University