Summary

Overview

Work History

Education

Skills

Timeline

Trinity Williams

Elkton,MD

Summary

Friendly Counter Attendant with strong communication and customer service skills. Dedicated to quickly and thoroughly resolving questions and issues to delight of patrons. Thrives in fast-paced settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2

2

years of professional experience

Work History

Counter

Franks Pizza

North East, MD

09.2021 - Current

Answered questions regarding menu items, assisting customers in making selections.
Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
Resolved customer issues and concerns quickly to promote better service and keep lines moving.
Assisted with training of new employees, offering constructive feedback on completion of job tasks.
Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
Prepared food and beverages for customers, placing on trays for quick and easy handling.
Directed customers to napkin and utensil station to obtain paper goods and condiments.
Maintained positive working relationship with fellow staff and management.
Sorted products and materials into predetermined sequences for display, packing, shipping and storage.
Stored finished products in labeled cartons and recorded location.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

North East High School

North East, MD

Skills

Money Handling
Records Review
Sample Collection
Product Inspection

Calm Under Pressure
Dependable and Responsible
Communication

Timeline

Counter

Franks Pizza

09.2021 - Current

North East High School