Trinity Williams
Los Angeles,CA
Summary
Seasoned professional with a diverse background spanning from visual styling at Aldo Shoes to leading photography projects at The Head shot Truck. Expert in composition/framing and team collaboration, client relations and project outcomes have been significantly enhanced. Demonstrated ability in improving customer satisfaction and streamlining operations, embodying a blend of creative and leadership skills.
Overview
6
6
years of professional experience
Work History
Host Trainer
Erewhonmarket
12.2022 - Current
- Trainer: Trained 8 new hires to perform job to the highest expectations provided by managers and company in all areas of customer transaction within 3 months of promotion.
- Nutrition Support: Answered 50-100 daily customer questions about nutritional facts and menu information.
- Communication: Stayed in open communication with tonic team of 15 people to assess order times, avoid worker overload, and minimize customer dissatisfaction.
- Problem Solving: Used critical thinking to break down problems to uncover new solutions.
Lead Studio Photographer
The Headshot Truck
01.2022 - 10.2022
- Headshots/Product Photography: Capture 60-80 high-quality images of industry clients and various partner products daily in studio, ensuring excellent lighting, composition, and focus.
- Ecommerce: Flat lay and mannequin photography optimized for commercial use.
- Post-Processing & Editing: Edit up to 30 images for resolution, composition, cropping, tone, color, and brightness using CaptureOne, Lightroom, and Pixiset daily.
- Maintain Consistency: Ensure all images maintain brand consistency and are optimized for various platforms.
- Creative Styling: Develop creative compositions and concepts that create compelling imagery for consumers.
- Collaboration: Work closely with other departments to ensure visual content aligns with marketing strategies. Respond to queries within 24hr time-frame.
- Studio Maintenance: Ensure photography equipment is properly maintained and organized for efficient workflow.
Barista
Starbucks
05.2020 - 12.2021
- Managed 3-5 min wait times to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Enhanced customer satisfaction by efficiently preparing and serving 30-50 high-quality beverages by masterfully operating espresso machines and commercial coffee brewers.
- Educated 100s of customers on coffee offerings, promoting up-selling opportunities and enhancing their overall experience.
Store Manager
Plush Puffs
05.2019 - 05.2020
- Managed inventory control, cash control, and 8am store opening and 9pm closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached 1 new sales associate biweekly in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
VISUAL STYLIST /Retail Sales Associate
Aldo Shoes
11.2018 - 05.2019
- Provided input on floor plans to optimize flow and functionality within retail spaces without compromising aesthetics or product visibility.
- Increased sales by 40% through effective implementation of visual styling techniques to showcase merchandise and through product recommendations tailored to individual customers.
Education
Associate of Arts - Global Studies
Azusa Pacific University
Azusa, CA05.2017
High School Diploma -
Lees Summit West
Lee's Summit, United States05.2017
Skills
- Task Delegation
- Color theory knowledge
- Styling and Wardrobe
- Composition/Framing
- Studio & Natural Light Photography
- Inventory Control
- Service Training
- Safety Training
- Performance Improvement
- Production and Time Sequencing
- POS System Operation
- Complaint Resolution
- Team Collaboration
- Client Relations
- Team Leadership
Timeline
Host Trainer
Erewhonmarket
12.2022 - Current
Lead Studio Photographer
The Headshot Truck
01.2022 - 10.2022
Barista
Starbucks
05.2020 - 12.2021
Store Manager
Plush Puffs
05.2019 - 05.2020
VISUAL STYLIST /Retail Sales Associate
Aldo Shoes
11.2018 - 05.2019
Associate of Arts - Global Studies
Azusa Pacific University
High School Diploma -
Lees Summit West
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