Cody Tyler Hempfling
Holbrook,NY
Summary
At Texas Roadhouse Restaurant, I spearheaded a team, enhancing customer satisfaction and operational efficiency through expert conflict resolution and comprehensive training. My adeptness in multitasking and organizational skills, coupled with a commitment to exceptional service, significantly contributed to a seamless dining experience. Proficient in Microsoft Excel, I excel in both team coaching and service training, ensuring high standards of cleanliness and guest satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Host Trainer
Texas Roadhouse Restaurant
08.2022 - Current
- Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
- Improved team efficiency with thorough training on company policies, procedures, and best practices.
- Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
- Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
- Maintained up-to-date knowledge of menu offerings and special promotions, enabling accurate information sharing with guests.
- Adapted quickly to changing situations and demands, ensuring smooth operations during peak hours.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Enhanced guest experience by providing exceptional service and maintaining a welcoming atmosphere.
- Ensured a high level of cleanliness and organization throughout the dining area, contributing to a positive guest experience.
Education
No Degree - History
St Joseph University
06.2025
Skills
- Team coaching
- Reservation handling
- Task Delegation
- Training delivery
- Exceptional communication
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Reliability
- Organizational Skills
Languages
Spanish
Native or Bilingual
Timeline
Host Trainer
Texas Roadhouse Restaurant
08.2022 - Current
No Degree - History
St Joseph University
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