Bonnieann Gatling
Huntsville
Summary
Resourceful professional in culinary management, known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and customer service excellence. Excel at communication, leadership, and problem-solving to enhance team performance and ensure top-notch dining experiences. Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
2
2
years of professional experience
Work History
Host Trainer
Los Panchitos Mexican Food
Huntsville
02.2023 - Current
- Monitored hosts' performance during shifts to ensure compliance with company standards.
- Provided feedback to hosts regarding their performance in order to help them reach their goals.
- Resolved conflicts between hosts by providing guidance and support as needed.
- Coached staff on strategies to enhance performance and improve customer relations.
- Offered advice and assistance when needed in order to ensure smooth operations throughout shift changes.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached individual hosts on how best to handle difficult customers or challenging situations.
Education
Criminal Justice
Huntsville High School
Huntsville, TX05-2026
Skills
- Customer service
- Team leadership
- Employee training
- Service improvement
- Inventory control
- Manage cash register
- Safety procedures
- Team coaching
- Kitchen staff coordination
- Reservation handling
- Exceptional communication
- Table setting
- Table management
- Team building
- Sanitizing
- Task prioritization
Affiliations
- club softball
Languages
English
Professional
Timeline
Host Trainer
Los Panchitos Mexican Food
02.2023 - Current
Criminal Justice
Huntsville High School
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