Travis Perkins
Auburn,NY
Summary
I am a Reliable team leader with experience in restaurant, retail, and pharmacy operations. I am skilled in customer service, cash handling, conflict resolution, and staff coaching. And lastly I am known for supporting smooth daily operations in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Host Trainer
Applebees
Auburn, New York
08.2026 - 10.2026
- Greeted guests at Applebee's entrance and managed seating flow.
- Monitored waitlist and updated host stand during busy dining periods.
- Trained new hosts on greeting scripts and seating procedures.
- Coordinated with servers and managers to balance table assignments.
- Answered guest calls and handled dining room questions professionally.
- Maintained clean host area, menus, and front entrance presentation.
- Explained Applebee's service standards to new front-of-house team members.
- Coached individual hosts on how best to handle difficult customers or challenging situations.
- Evaluated employees' progress through periodic assessments of their skills and knowledge.
- Worked closely with management team to develop strategies for improving customer satisfaction levels.
Kitchen Manager
Olive Garden
Syracuse, New York
05.2026 - 08.2026
- Managed Olive Garden kitchen operations and guided back-of-house staff
- Monitored food safety, sanitation, and cleanliness standards across kitchen stations
- Trained team members on recipes, portioning, and prep procedures
- Coordinated daily scheduling, shifts, and kitchen labor coverage
- Resolved kitchen issues and supported smooth guest service
- Enforced company standards for prep, storage, and equipment use
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
Front End Cashier
Walmart
Auburn, New York
11.2025 - 05.2026
- Greeted Walmart customers at front end with friendly, professional service.
- Scanned merchandise accurately at register using Walmart point-of-sale system.
- Processed cash, card, and mobile payments during checkout.
- Bagged groceries and handled fragile items with care.
- Verified prices and resolved basic register discrepancies.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
FOH Service Manager
TGI Fridays
Las Vegas, Nevada
09.2024 - 10.2025
- Managed guest service standards for TGI Fridays dining room operations.
- Supervised front-of-house staff during busy shifts at Fridays.
- Resolved guest complaints with prompt, professional communication.
- Coordinated server support, table flow, and guest seating.
- Monitored POS orders and payment accuracy across service areas.
- Trained team members on service procedures and menu knowledge.
- Supported scheduling, shift handoffs, and daily service operations.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
Manager Trainee
McDonalds
Las Vegas, Nevada
06.2024 - 09.2024
- Supported McDonald's shift operations and daily restaurant workflow.
- Assisted crew with customer service and order accuracy.
- Monitored food safety, cleanliness, and sanitation standards.
- Handled cash register transactions and balanced drawer procedures.
Education
High School Diploma -
Southern California Flex Academy
Lucerne12-2025
Skills
- Customer service
- Team leadership
- Employee training
- Conflict resolution
- Food safety
- Cash handling
- Inventory management
- Shift scheduling
- Front office operations
- Objectives creation
- Training delivery
- Restaurant project leadership
- Cross-training
- Allergy awareness
- Menu design
- Guest service improvements
- Task delegation
- Course development
- Staff scheduling
- Restaurant operations
- Verbal and written communication
- Manage cash register
- Orientation and onboarding
- Portion control
- Processing payments
- Refunds processing
- Inventory control
- Coaching and mentoring
- Sales floor support
- Returns management
- Return and Exchange Handling
- Customer satisfaction measurement
- Team supervision
Timeline
Host Trainer
Applebees
08.2026 - 10.2026
Kitchen Manager
Olive Garden
05.2026 - 08.2026
Front End Cashier
Walmart
11.2025 - 05.2026
FOH Service Manager
TGI Fridays
09.2024 - 10.2025
Manager Trainee
McDonalds
06.2024 - 09.2024
High School Diploma -
Southern California Flex Academy