TRINITY MISHELE FORD
NEW HAVEN,UNITED STATES
Summary
Motivated and passionate college student pursuing a B.S. in Social Work. Demonstrated skill in fostering strong communication and cultivating professional connections. Committed, diligent, and driven to become a reliable and invaluable asset to any team.
Overview
5
5
years of professional experience
Work History
Bakery Clerk
Bjs Wholesales Club
07.2024 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Barista/Sales Associate
Target
10.2021 - 06.2024
- Specializes in engaging with customers and creating a fun work environment
- Earned certification in barista skills and customer service
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
Server
Priv and Co Event Concierge, LLC
10.2023 - 11.2023
- Company Overview: Company is currently out of business
- Temporary serving position for banquets, parties, events, ect
- Company is currently out of business
Sales Associate
MadRag
06.2023 - 08.2023
- Served customers by helping them select merchandise, shared product knowledge and greeted customers
- Experience in POS systems and cash handling
- Developed and implemented sales training programs that improved sales skills
Receptionist/Administrative Assistant
NeighborWorks New Horizons
08.2019 - 06.2023
- Performed administrative tasks in a non-profit office, including taking phone calls to help community members secure housing
- Enthusiastic receptionist with great multitasking abilities
Server
Texas Roadhouse
12.2021 - 09.2022
- Developed restaurant image by providing fast and courteous service to guests
- Maintain dining ambiance with an enthusiastic attitude
Youth Coach
New Haven Junior's Volleyball
06.2021 - 08.2021
- Coached and mentored 10-13 year olds interested in the sport
Camp Counselor
PAL Summer Camp
07.2019 - 08.2019
- Created and maintained an organized and clean camp environment, ensuring the safety of all campers
- Communicated effectively with campers, parents, and staff to ensure a successful summer camp experience
Education
B.S. - Social Work
Morgan State University
Baltimore, Maryland11.2024
High School Diploma -
Cooperative Arts And Humanities High School
New Haven, CT06-2023
High School Diploma -
Southern Connecticut State University
New Haven, CT01-2023
Skills
- Critical thinking and problem solving
- Conflict Resolution
- Effective Time Management
- Time Management
- Problem Solving
- Adaptability
- Ability to Multitask
- Communication Skills
- Customer Service
- Fast Learner
Languages
Spanish
Native or Bilingual
Interests
- Learning
- Community Involvement
- Languages
- Art
- Traveling
- Food Tourism
Timeline
Bakery Clerk
Bjs Wholesales Club
07.2024 - Current
Server
Priv and Co Event Concierge, LLC
10.2023 - 11.2023
Sales Associate
MadRag
06.2023 - 08.2023
Server
Texas Roadhouse
12.2021 - 09.2022
Barista/Sales Associate
Target
10.2021 - 06.2024
Youth Coach
New Haven Junior's Volleyball
06.2021 - 08.2021
Receptionist/Administrative Assistant
NeighborWorks New Horizons
08.2019 - 06.2023
Camp Counselor
PAL Summer Camp
07.2019 - 08.2019
B.S. - Social Work
Morgan State University
High School Diploma -
Cooperative Arts And Humanities High School
High School Diploma -
Southern Connecticut State University
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