Trish Adu-Gyamfi
Saint Cloud,MN
Summary
Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills.
Overview
2
2
years of professional experience
Work History
Resident Assistant
Summit Ridge
05.2024 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
Care Specialist
Hela Community Homes
12.2022 - 11.2023
- Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
- Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.
- Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
- Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
Education
High School Diploma -
Kimberley Girls' High
Kimberley, Northern Cape, South Africa12.2022
Skills
- Time Management
- Team Player
- Supportive
- Activity Planning
- Documentation And Reporting
- Resident support
- Health and safety compliance
- Policy Reinforcement
Timeline
Resident Assistant
Summit Ridge
05.2024 - Current
Care Specialist
Hela Community Homes
12.2022 - 11.2023
High School Diploma -
Kimberley Girls' High
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