Trish Anzalone
Madison,NH
Summary
Efficient Court Operations Specialist recognized for high productivity and swift task completion. Managed legal documentation, adhered to court procedures, and scheduled cases effectively, contributing to streamlined court operations. Excelled in communication, problem-solving, and time management, enhancing overall case handling.
Overview
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Senior Court Operations Specialist
State of New Hampshire
Conway, USA
01.2022 - Current
- Managed case docketing process to streamline case flow and enhance operational efficiency.
- Coordinated and scheduled hearings to align with court timelines and optimize resource allocation.
- Provided customer support and advocacy to ensure positive experiences for court users.
- Computer processing: Odyssey, Word, Excel
Branch Manager
Enterprise Car Rental
Jupiter, USA
05.2012 - 12.2025
- Delivered customer service to ensure satisfaction and loyalty.
- Ensured customer satisfaction through effective communication and support.
- Executed sales of vehicle upgrades and protection packages to enhance customer value and satisfaction
- Conducted daily employee training and development meetings to improve team skills and service quality
- Facilitated direct communication with insurance companies and affiliates for efficient claims handling and resolution
- Oversaw fleet management to ensure optimal vehicle performance and compliance.
Food and Beverage Manager
Ocean Properties
Jupiter Beach, USA
05.2007 - 04.2012
- Performed daily management procedures, including opening and closing restaurant and assuming role of MOD for hotel property.
- Generated employee policies and procedures, developed server line ups, created schedules, and implemented training/testing procedures.
- Ordered dry storage items and liquor; conducted inventory of goods in storage and usage across bar and restaurant outlets.
- Created promotional materials to attract target audience
Education
Bachelor of Business - Hospitality
Husson College
Bangor, ME 08.2003 - 05.2007
Skills
- Docketing process
- Court procedures
- Document preparation
- Case management
- Hearing coordination
- Case coordination
- Courtroom management
- Records management
- Legal terminology
- Docket preparation
- Effective communication
- Customer advocacy
- Problem solving
- Attention to detail
Timeline
Senior Court Operations Specialist
State of New Hampshire
01.2022 - Current
Branch Manager
Enterprise Car Rental
05.2012 - 12.2025
Food and Beverage Manager
Ocean Properties
05.2007 - 04.2012
Bachelor of Business - Hospitality
Husson College
08.2003 - 05.2007