Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trish DeWalt

Summary

Dedicated medical scientist, certified in clinical research, with a strong background in clinical lab and pharmacy. Proficient in technical/ medical writing, auditing, regulatory and compliance standards, and medical billing. Comprehensive understanding of coding requirements and quality assurance processes. Capable of executing project management, complex procedures, high level dissemination of information, and maintaining meticulous documentation. Recognized for strong interpersonal skills and ability to thrive in high-pressure environments while ensuring compliance and excellence.

Overview

18
18
years of professional experience

Work History

Business Office/Client Liaison

TriCore Inc
Albuquerque, New Mexico
11.2025 - Current
  • Acts as expert educator, for large-scale, clinical laboratory between internal staff and external clients to ensure effective issue resolution.
  • Performs multi-functional, internal and external quality assurance audits. Monitors and analyzes for regulatory compliance, documents and identifies gaps/ risk. Offers improvements, resolutions, and guidance
  • Manages, maintains, and educates for the client billing portal
  • Creates and maintains standardized training materials tailored to internal and external needs.
  • Develops and maintains comprehensive internal and external policies and guidelines.
  • Maintains cross functional collaboration and communication internally and externally providing high level overviews and education for dissemination of information.

Medical Writing Intern

Lareau Consulting, Inc
05.2025 - Current
  • Training in ICH-GCP E6(R2), Clinical Trials, Essential Biopharma Documents, Sponsor and Investigator roles, Pharmaceutical Industry. Performs number and style guide QC.

Medical Laboratory Scientist (Microbiology)

TriCore Inc.
Albuquerque, USA
08.2025 - 11.2026
  • Performed high complexity testing demonstrating proficiency in operation of instrumentation including susceptibility testing, incubation, isolation, and identification of organisms
  • Maintained compliance with safety regulations and quality assurance standards to uphold laboratory integrity
  • Executed daily, weekly, and monthly quality control procedures, ensuring adherence to protocols and accurate documentation
  • Reviewed and documented results accurately in compliance with laboratory protocols.
  • Performed equipment maintenance and function checks, calibrations, linearity studies, and correlation and precision studies as directed
  • Assisted in training new employees and students

Billing Compliance Auditor

TriCore Inc.
Albuquerque, USA
12.2022 - 12.2024
  • Performed audits and reviewed records utilizing appropriate sampling method, to assess documentation, billing, and/or reimbursement practices for compliance with all regulations of federal and state agencies and third-party payers policy
  • Provided coding compliance expertise to ensure compliance with official coding policies, regulations, requirements, and standards as promulgated by Medicare, various state Medicaid agencies, accreditation bodies, or other national organizations that set standards for medical billing
  • Identified discrepancies in billing practices, communicated findings, and recommended corrective actions to enhance compliance.
  • Prepared detailed audit reports with actionable recommendations for improvements to billing processes, operating systems, and compliance procedures.
  • Remained current on all compliance issues as related to the healthcare industry, annual CPT/HCPCS coding updates, and frequent regulatory changes. Monitored changes in regulations and guidelines pertaining to billing practices, & updated internal protocols, policies, and procedures accordingly
  • Collaborated and coordinated with cross-functional teams to implement process improvements that strengthened billing compliance procedures, to identify compliance process gaps, and develop solutions to mitigate risk.

Medical Laboratory Scientist (Chemistry)

TriCore Inc.
Albuquerque, USA
07.2021 - 12.2022
  • Performed high volume, complex laboratory tests on patient samples to provide accurate and timely results for healthcare providers, demonstrating strong attention to detail and adherence to strict procedures to deliver precise and reliable test results.
  • Validated, utilized, and maintained advanced laboratory equipment and technology to analyze specimens and identify abnormalities or diseases.
  • Maintained and revised quality control procedures and techniques to ensure precision and reliability of test results.
  • Performed validations for research studies to ensure accuracy and reliability of results.
  • Collaborated with healthcare professionals to interpret test results and troubleshoot issues, enhancing patient diagnosis and treatment.
  • Adhered to strict compliance, safety, and infection control protocols to protect patients, staff, and the community.
  • Stayed current on industry trends, regulations, and best practices to continually enhance knowledge and skills in the field.
  • Managed daily schedule and trained new technicians to optimize operational workflow.

Clinical Rotations

UNM MLS Program
Albuquerque, USA
01.2021 - 05.2021
  • Rotated through diverse clinical settings including hospitals, outpatient clinics, and community health centers
  • Conducted patient testing and analysis, performing procedures under supervision to ensure accurate diagnostics and support patient management.

Senior Certified Pharmacy Technician

Walgreens
Chicago, USA
02.2014 - 07.2018
  • Supervised and trained a team of pharmacy technicians to ensure accurate dispensing of medications and adherence to operational and regulatory guidelines.
  • Conducted weekly inventory audits and orders to optimize medication stock levels and minimize waste, resulting in cost savings for the pharmacy.
  • Collaborated with pharmacists and healthcare providers to develop and implement new protocols for medication compounding and dispensing
  • Managed high-volume workflows while ensuring adherence to state regulations
  • Conducted regular audits ensuring compliance with regulations for medication recalls, drug classification changes, and insurance policies
  • Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment
  • Maintained product integrity by monitoring expiration dates

Medical Biller

TransRay Diagnostic
Albuquerque, USA
07.2008 - 12.2012
  • Managed billing department, accounts receivable, and tracked outstanding payments effectively. Ensured effective communication and dissemination of information internally and externally
  • Audited billing practices to identify discrepancies and errors, communicated findings, and recommended corrective actions for resolution
  • Maintained patient records and claims in compliance with HIPAA regulations and medical coding standards.
  • Resolved claim discrepancies by communicating directly with insurance companies
  • Maintained contracts, policies, and procedures

Education

CCCR, Certificate Course - Clinical Research

06-2025

Bachelor of Science - Medical Laboratory Science

University of New Mexico, School of Medicine
Albuquerque, NM
05-2021

Associate of Arts -

Central New Mexico Community, College
Albuquerque, NM
12-2012

Skills

  • Clinical Research Certified
  • Expertise in clinical, medical, and pharmaceutical terminologies, scientific content, research and technical analysis
  • Expertise in auditing, documentation, analysis, reporting
  • Expertise in medical billing, regulatory compliance, risk assessment, and maintaining policies and procedures
  • Project management with high level technical and interpersonal communication
  • Proficient in Microsoft Office, Adobe Acrobat, XIFIN, UKG Pro, JIRA, Google Docs

Timeline

Business Office/Client Liaison

TriCore Inc
11.2025 - Current

Medical Laboratory Scientist (Microbiology)

TriCore Inc.
08.2025 - 11.2026

Medical Writing Intern

Lareau Consulting, Inc
05.2025 - Current

Billing Compliance Auditor

TriCore Inc.
12.2022 - 12.2024

Medical Laboratory Scientist (Chemistry)

TriCore Inc.
07.2021 - 12.2022

Clinical Rotations

UNM MLS Program
01.2021 - 05.2021

Senior Certified Pharmacy Technician

Walgreens
02.2014 - 07.2018

Medical Biller

TransRay Diagnostic
07.2008 - 12.2012

CCCR, Certificate Course - Clinical Research

Bachelor of Science - Medical Laboratory Science

University of New Mexico, School of Medicine

Associate of Arts -

Central New Mexico Community, College

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Trish DeWalt