Trish Gooch
Arvada,CO
Summary
Results-driven Sales Professional with over 15 years of experience developing a solid and trusting relationship between major key clients and companies. Exceptional sales leader with a proven track record for exceeding sales plans and driving revenue increases by delivering high impact solution sales presentations and utilizing top notch negotiation skills.
Overview
28
28
years of professional experience
Work History
Regional Sales Manager Western Region
Martin Technical
09.2019 - Current
- Proactive phone calls to, and face-to-face meetings with, prospective and existing clients to present Industrial Safety Solution including NFPA 70E Electrical Safety, Arc Flash Risk Assessments and Lockout Tagout Procedure and Program Development.
- Provide excellent customer service to potential customers through consistent and effective follow-up; develop and maintain long-term, ongoing business relationships.
- Acquire and maintain knowledge of all product offerings to effectively speak with potential clients; accurately explaining program offerings, differentiators and value points.
- Professionally represent Martin Technical to prospective and existing customers, instructors, vendors, and employees at Tradeshows and Association Meetings.
- Work collaboratively with other departments to ensure client satisfaction.
- Keep all required reports and client discussions current and accurate in the CRM system.
- Sales Team's Subject Matter Expert for Selling Training and Electrical Safety Programs
National Account Executive
NTT Training Inc.
09.2012 - 09.2019
- Proactive phone calls to, and face-to-face meetings with, prospective and existing clients to present onsite NTT training opportunities.
- Hand off leads to Inside Sales Representatives for regional training events.
- Provide excellent customer service to potential customers through consistent and effective follow-up; develop and maintain long-term, ongoing business relationships.
- Acquire and maintain knowledge of all product offerings to effectively speak with potential clients; accurately explaining program offerings, differentiators and value points.
- Professionally represent NTT to prospective and existing customers, instructors, vendors, and employees.
- Accurately and timely, account for all inquiry and registration activities; complete daily activity reports.
- Work collaboratively with other departments to ensure client satisfaction.
- Network and build strong relationships to generate personally developed referrals.
- Keep all required reports and client discussions current and accurate in the CRM system.
- Key Accomplishments:
- 2017 Salesperson of the year: Largest Revenue of Team $1,791,134. Exceeded goal by 46%
- Territory Growth
- VA: 186% growth; $284,669 over 2016
- MD: 4% growth; $12,887 over 2016
- TN: Just took over the TN Market 122% growth; $45,074 over 2016.
- Grew Key National Account to largest recorded year by 36%.
- FY 2016-2017 Grew Key Account from an annual electrical safety customer of $27,000 to a full electrical suite of classes equaling $125,000.
- 2017 New Business Total Revenue $671,774.
Inside Sales Representative
YRC Freight
01.2008 - 01.2012
- Actively pursue and qualify valued business opportunities. Implement successful selling strategies/techniques.
- Manage new and establish account development for continued revenue and profit growth.
- Define and propose specific approaches to meet and exceed customer needs.
- Identify situations requiring effective negotiation and maintain positive client relationships throughout any issue resolution process.
- Advance expertise and value by increasing knowledge of products, services and pricing to orchestrate solutions that increase market share and profitability.
Customer Service Representative
McLane Western
05.1998 - 01.2008
- Successfully maintain and service over 800 accounts in the convenience store industry.
- Create product catalog information to properly maintain inventory levels.
- Calculating retails and recording profit margins to assist in customer growth.
- Distribute promotional products for regional and national accounts.
- Suggest most effective product mix for client’s business on an individual basis.
- Responsible for training new employees.
Education
High School Diploma -
Estes Park High School
Estes Park, CO01-1995
Skills
- Account Management
- Territory Growth
- Prospecting
- Sales Presentations
- Consultative & Solution Sales
- Effective Proposals
- Sales leadership
- Customer service
- Strategic planning
- Deal closing
- Training and mentoring
- Partnership development
PROFESSIONAL DEVELOPMENT
- Zenger-Miller Leadership Training
- Mastering the Complex Sale
- Slow Down Sell Faster
- The Accidental Salesperson
Timeline
Regional Sales Manager Western Region
Martin Technical
09.2019 - Current
National Account Executive
NTT Training Inc.
09.2012 - 09.2019
Inside Sales Representative
YRC Freight
01.2008 - 01.2012
Customer Service Representative
McLane Western
05.1998 - 01.2008
High School Diploma -
Estes Park High School