Anticipated the households needs and proactively addressed them to minimize disruptions or inconveniences.
Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child's unique needs or interests.
Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
Senior Quality Documentation Specialist
Nuance/Microsoft
08.2021 - 12.2024
Accurately documented patient encounters, including medical history, physical exam, and treatment plans during physician-patient interactions.
Trained quality documentation specialist with using EPIC.
Assisted healthcare providers in documenting patient information in EHR systems, ensuring compliance with HIPAA regulations.
Able to multitask with ease between multiple softwares/systems.
Remote
EMT-Basic
Odell Fire Protection District
03.2016 - 07.2022
Paid on call position.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Evaluated patient histories to assess and prioritize levels of care.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Rural Carrier Associate
USPS
Pontiac, IL
01.2020 - 08.2021
Collected, sorted and delivered mail and packages to rural customers along designated routes.
Provided exceptional customer service by addressing inquiries, assisting with mail-related services and building positive relationships within the community.
Maintained accurate records of deliveries, tracking undelivered items and reporting discrepancies to management promptly.