Trisha Cisneros
Fresno,California
Summary
Dependable merchandise associate adept at assembling displays, updating prices and meeting customer demands in high-volume environments. Good time management, communication and organizational skills. Bringing several years of related experience. Innovative retail sales merchandiser with several years of experience building displays, executing promotions and developing seasonal plans. Strategic thinker and proactive problem solver possessing first-rate organizational, communication and recordkeeping abilities. Well-versed in planning, assembling and stocking product displays and negotiating with retail merchants to improve product exposure.
Overview
7
7
years of professional experience
Work History
Merchandise Associate
Macys Department Store
Fresno, CA
11.2023 - 02.2025
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Ensured compliance with company policies regarding pricing and promotions.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Inspected products for quality assurance purposes prior to stocking shelves.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
- Processed sales transactions quickly and accurately.
Sales Associate
Nordstrom Rack
Fresno, CA
09.2022 - 01.2024
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier
DD's Discount Store
Fresno, CA
06.2018 - 09.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Roosevelt High
Fresno, CA06-2013
Skills
- Customer service
- Inventory management
- Cash register operation
- Product labeling
- Sales transactions
- Visual merchandising
- Team collaboration
- Product knowledge
- Merchandise movements
- Merchandise labeling
- Store layout
- Retail experience
Languages
English
Professional
Spanish
Professional
Timeline
Merchandise Associate
Macys Department Store
11.2023 - 02.2025
Sales Associate
Nordstrom Rack
09.2022 - 01.2024
Cashier
DD's Discount Store
06.2018 - 09.2019
High School Diploma -
Roosevelt High