Trisha Dicksion
Birata Bistro
Coeur D'Alene,ID
Summary
Dynamic food service professional with a proven track record at Silvercity Brewery, excelling in guest relations and cash handling. Demonstrated ability to enhance dining experiences through effective communication and service prioritization, leading to increased customer referrals. Committed to maintaining high cleanliness standards while delivering accurate orders in high-volume settings.
Work History
Food Server
- Supported hosts, bartenders, and kitchen staff to keep dining room service moving smoothly.
- Checked table readiness and reset dining areas to support continuous service.
- Followed sanitation, food safety, and appearance standards during service shifts.
- Handled guest concerns professionally while protecting positive dining and gaming experiences.
- Kept dining area clean and organized to support pleasant guest atmosphere.
Host/Server
- Greeted guests promptly and managed seating to maintain smooth front-of-house flow.
- Presented menus, described specials, and answered menu questions clearly.
- Coordinated with kitchen and bar staff to deliver accurate orders efficiently.
- Processed payments accurately using point-of-sale system and handled transactions professionally.
- Resolved guest concerns calmly and escalated service issues when necessary.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Food Server
- Presented menu items clearly and answered guest questions with accurate recommendations.
- Took food and beverage orders promptly, ensuring accuracy before sending requests to kitchen staff.
- Delivered meals and drinks efficiently while maintaining attentive, courteous guest service.
- Processed payments through point-of-sale systems and balanced checks accurately.
- Cultivated warm relationships with regular customers.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Education
High School Diploma
Skills
Cash handling
Food handling
Professional attitude
Order taking
Safe food handling
Cleanliness standards
Relationship management
Service prioritization
POS system operations
Guest relations
High volume dining
Timeline
Food Server
Birata Bistro
2023 - 2024Read More
Host/Server
Silvercity Brewery
2021 - 2023Read More
Food Server
The Point Casino
2021 - 2023Read More
CDA Sr High School
High School Diploma
Read More