Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
13
13
years of professional experience
Work History
Paraprofessional
College Community School District
08.2019 - Current
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Supervised students on field trips for safety and proper behavior in public settings.
Reliability Services Customer Service
Hupp Electric Motors
01.2016 - 06.2019
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Scheduled, communicated and managed technicians while out on jobs and in the shop.
Managed and organized schedules.
Organized Excel spreadsheets for different customers.
Pharmacy Technician
Medicap Pharmacy
04.2010 - 12.2016
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.