TRISHA GONZALES
Summary
Experienced with supervising pharmacy operations and managing teams to ensure efficient workflow and high-quality patient care. Utilizes expertise in medication management and regulatory compliance to maintain high standards. Knowledge of fostering collaborative work environment and achieving consistent results.
Overview
24
24
years of professional experience
Work History
Certified Pharmacy Technician Supervisor
Medicap Pharmacy
03.2016 - Current
- Manage Simplify My Meds Program
- Efficiently package medication into Dispill system and individual blister pocks
- Trained new technicians to provide excellent customer service
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Received, reviewed, dispensed, and labeled prescriptions doily with expert accuracy
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Efficiently processed cosh register transactions for new and refilled prescription orders
Certified Pharmacy Technician
Vics Family Pharmacy
09.2009 - 03.2016
- Created new customer profiles and updated changes such os demographics, allergies, and new medications in pharmacy computer systems
- Prepared and submitted claims to insurance companies for payment
- Managed inventory, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Verified filled over 200 prescriptions per day in a busy independent pharmacy setting
- Non-sterile compounding
- Packaged medications into mediset and individual blister packs
Certified Pharmacy Technician
West Valley Medical Center
06.2001 - 09.2009
- Order entry
- Preparing medication cart
- LV preparation
- Inventory control
- Interdepartmental Billing
- Restock Pyxis Machine
Education
Certified Pharmacy Technician -
Pharmacy Technician Certification Board
Coldwell, IDCertificate - Pharmacy Technology
American Institute of Health Technology
Boise, ID01.1998
Skills
- Detail-oriented
- Insurance verification
- Data Entry
- Efficient and accurate
- Excellent telephone etiquette
- Hospital and retail pharmacy professional
- Non-sterile compounding
- Problem-solving skills
Timeline
Certified Pharmacy Technician Supervisor
Medicap Pharmacy
03.2016 - Current
Certified Pharmacy Technician
Vics Family Pharmacy
09.2009 - 03.2016
Certified Pharmacy Technician
West Valley Medical Center
06.2001 - 09.2009
Certified Pharmacy Technician -
Pharmacy Technician Certification Board
Certificate - Pharmacy Technology
American Institute of Health Technology
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