Trisha Hawkins
Hoquiam
Summary
Experienced counselor equipped to support individuals overcoming substance use challenges. Strong background in therapeutic techniques, crisis intervention, and individualized treatment planning. Known for collaborative approach, adaptability, and achieving positive outcomes. Skilled in communication, empathy, and maintaining confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clothing Closet Coordinator
Grays Harbor College
Aberdeen, Wa
10.2025 - Current
- Organize and set up clothing and household supplies for students that are in need
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Jail Diversion Case Manager
Community Integrated Health Services
04.2025 - 07.2025
- Case Management: Developing action plans and tracking progress
- Creating tailored support strategies and monitoring outcomes.
- Knowledge of laws and regulations, understanding laws related to confidentiality, related to jail diversion and justice involved individuals
- Substance abuse and mental health expertise, understanding of substance use disorders, mental health conditions, treatment resources and counseling techniques
Referral Coordinator
Mason General Hospital
Shelton, WA
01.2025 - 04.2025
- Process incoming and outgoing referrals
- Verify patient demographics and insurance verification
- Answer phone calls from medical providers and patients
- Familiar with EHR systems
- Medical coding
- Managed communication between patients, providers, and insurance companies for seamless coordination.
Mental Health Technician
South Sound Behavioral Hospital
Lacey, WA
10.2023 - 11.2024
- Support patients in early recovery from mental health, substance use, or co-occurring disorders
- Provide supervision and crisis management on and off unit
- Facilitated group therapy sessions to promote social interaction among patients.
- Collaborated with nursing staff to ensure continuity of care for patients.
- Participated in training new staff on protocols and best practices for patient care.
- Led initiatives to enhance patient engagement in recreational activities and therapies.
Front Desk Volunteer & Peer Coach
Peer Olympia
Downtown Olympia, WA
02.2022 - 01.2024
- Assisted with daily front desk operations, ensuring smooth guest check-in and check-out processes.
- Provided information about programs and services to community members, enhancing engagement and support.
- Maintained accurate records of visitor logs and appointments to improve operational efficiency.
- Developed strong relationships with clients through effective communication and prompt assistance.
- Assisted in maintaining a clean and welcoming reception area, contributing to a positive first impression for guests.
Detox Secretary
Royal Life Centers
Lacey, WA
06.2023 - 10.2023
- Maintained filing systems, ensuring organization and easy access to documents.
- Handled incoming calls, directing inquiries to appropriate personnel efficiently.
- Collaborated with team members to streamline office procedures and improve workflow.
- Provided excellent customer service, addressing client needs and concerns promptly.
- Coordinated office supplies inventory, ensuring timely replenishment for operations.
Recovery Specialist II
Telecare
Olympia, WA
05.2022 - 08.2023
- Support patients in early recovery from mental health, substance use, or co-occurring disorders
- Facilitate support groups, documenting attendance and participation
- Provide supervision and crisis management on and off unit
- Provide one on one support to patients sharing information on relevant community resources
- Reduce the severity of conflict whether it be verbal or physical
Volunteer
Mama D's Breakfast
Olympia, WA
01.2020 - 01.2023
- Assisted in setup and teardown of tents and tables
- Served meals to community members
- Coordinated breakfast service operations, ensuring timely and efficient meal preparation.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Outreach Volunteer
City Gates Ministry
East Olympia, WA
01.2019 - 01.2023
- Participated in community outreach and engagement plans to reach vulnerable communities.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Attended weekly meetings to discuss internal operational issues, current events, impacting community and advocacy.
- Participated in community outreach by coordinating rapport-building events to liaise with community members
- Mentored new volunteers, fostering a collaborative environment and enhancing team performance.
Education
High School Diploma - Some College
South Puget Sound Community College
Olympia, WA06-2023
Associate of Arts - Human Services
Grays Harbor College
Aberdeen, WA06-2028
Skills
- Organization
- Report writing
- Active listening
- Reliability
- Peer support
- Focused and detail-oriented
- Exceptional time management
- Knowledge of community resources
- De-escalation
- Team player
- Student enrichment
Certification
- Peer Recovery Coach Academy Training 03/2022
- Adult CPR, Child CPR, Infant CPR, First Aid, Bloodborne Pathogens 11/2022 - 11/2024
- CPI Nonviolent Crisis Intervention 06/2025 - 06/2027
- Certified Peer Counselor 02/2022 - Current
- Counselor Agency Affiliated 09/2025
Timeline
Clothing Closet Coordinator
Grays Harbor College
10.2025 - Current
Jail Diversion Case Manager
Community Integrated Health Services
04.2025 - 07.2025
Referral Coordinator
Mason General Hospital
01.2025 - 04.2025
Mental Health Technician
South Sound Behavioral Hospital
10.2023 - 11.2024
Detox Secretary
Royal Life Centers
06.2023 - 10.2023
Recovery Specialist II
Telecare
05.2022 - 08.2023
Front Desk Volunteer & Peer Coach
Peer Olympia
02.2022 - 01.2024
Volunteer
Mama D's Breakfast
01.2020 - 01.2023
Outreach Volunteer
City Gates Ministry
01.2019 - 01.2023
High School Diploma - Some College
South Puget Sound Community College
Associate of Arts - Human Services
Grays Harbor College