Trisha Dudgeon
Mira Loma,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
2001
2001
years of post-secondary education
Work History
Bartender Shift Manager
Darbys
Redlands, California
06.2016 - 04.2019
- Managed inventory levels to maintain supply availability and reduce waste.
- Trained new bartenders in cocktail preparation and customer service techniques.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Implemented health and safety protocols to ensure a safe bar
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Enforced health codes and safety regulations in compliance with state laws.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Utilized point-of-sale systems to process payments accurately and efficiently.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
Jd Allison’s
Upland, California
03.2014 - 06.2016
- Mixed and served a variety of cocktails and beverages for diverse clientele.
- Maintained cleanliness and organization of bar area throughout service shifts.
- Engaged with customers to create a welcoming atmosphere and enhance experience.
- Collaborated with kitchen staff to ensure timely service of food and drinks.
- Handled cash and processed transactions efficiently at the point of sale system.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bartender
Grazies
Upland, California
04.2011 - 03.2014
- Mixed and served a variety of cocktails and beverages for diverse clientele.
- Maintained cleanliness and organization of bar area throughout service shifts.
- Assisted in training new bartenders on drink recipes and customer service skills.
- Handled cash and processed transactions efficiently at the point of sale system.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Collected and organized daily till totals and tips.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
Education
Etiwanda High School
Rancho Cucamonga, CASkills
- Customer relationship management
- Conflict resolution
- Menu knowledge
- Problem solving
- Time management
- Attention to detail
- Adaptability
- Minute taking
- Positive and professional
Affiliations
- Competed in body building contests from 2016-2018 and placed in top 4 every competition.
- Knowledgeable in health and wellness industry
- I have dedicated the last 6 years to my health and family, raising 2 college athletes with 4.0 gpa and a 13 yr old on his way to being the smartest of them all.
Timeline
Bartender Shift Manager
Darbys
06.2016 - 04.2019
Bartender
Jd Allison’s
03.2014 - 06.2016
Bartender
Grazies
04.2011 - 03.2014
Etiwanda High School