Trisha Patel
Canton
Summary
Results-oriented Insurance Verification Specialist skilled in patient care and insurance verification, with a focus on enhancing medication management and customer service. Quick to adapt and learn, effectively applying new knowledge in dynamic environments. Strong communicator with a collaborative approach, poised to contribute valuable insights and a dedicated work ethic to any team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist
Walgreen's Specialty Pharmacy
Canton
10.2024 - 07.2025
- Verified patient insurance information for specialty medications and services.
- Coordinated communication between patients, providers, and insurance companies.
- Processed insurance authorizations for medication coverage efficiently.
- Collaborated with pharmacy team to streamline verification workflows effectively.
- Updated patient and insurance data and input changes into company computer system.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
Pharmacy Technician
Rite-Aid Pharmacy
Canton
06.2023 - 10.2024
- Assisted pharmacists in preparing and dispensing medications to patients.
- Verified prescriptions and drug labels, documents and packages.
- Managed inventory by organizing and restocking pharmaceutical supplies.
- Provided exceptional customer service by addressing patient inquiries and concerns.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Shadowing student ultrasound technologist
Michigan Women's Care
canton
06.2022 - 10.2022
- Observed patient interactions to understand care procedures and protocols.
- Shadowed medical professionals to learn about patient assessment techniques.
- Gained insight into the daily operations of a hospital or clinic environment.
- Shadowed medical staff during rounds to observe diagnostic techniques and treatments used for patients.
Education
High School Diploma -
Salem High School
06-2022
Some College (No Degree) - Nursing
Davenport University
Warren, MI06-2026
Skills
- Insurance verification
- Claims processing
- Billing procedures
- Data entry
- Policy analysis
- Customer service
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Certification
- CPR
Timeline
Insurance Verification Specialist
Walgreen's Specialty Pharmacy
10.2024 - 07.2025
Pharmacy Technician
Rite-Aid Pharmacy
06.2023 - 10.2024
Shadowing student ultrasound technologist
Michigan Women's Care
06.2022 - 10.2022
High School Diploma -
Salem High School
Some College (No Degree) - Nursing
Davenport University