Trisha Sarrazin
Roanoke,IN
Summary
Results-driven marketing professional with strong focus on team collaboration and achieving impactful outcomes. Experienced in sales administration, customer communications and effective reporting. Reliable and adaptable, ensuring seamless alignment with changing needs. Recognized for realiability and committed to making meaningful contributions and advancing company goals.
Overview
10
10
years of professional experience
Work History
Copper Sales Marketing Assistant
OmniSource LLC
04.2023 - Current
- Perform various administrative tasks for the Copper Group in NonFerrous including but not limited to submitting orders, coordinating production, tracking logistics and pricing
- Updated spreadsheets with statistical, financial and non-financial information.
- Use a variety of office software applications including Word, Excel, SAI, and Office
- Effectively follow marketing processes by optimizing plant inventory to project future sales positions.
- Communicate with peers and customers to ensure all contracts are being fulfilled efficiently and accurately
Order Analyst & Reporting
AT&T Mobility
07.2021 - 04.2023
- Enhanced order accuracy by meticulously reviewing and validating customer purchase orders.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
- Assisted in order management, conducting regular audits to maintain optimal profit levels to avoid retention losses.
- Prepare and deliver presentations to frontline employees on practices to preform to increase sales and activation rates
Customer Service Representative
AT&T Mobility
09.2020 - 07.2021
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Assistant Store Manager
AT&T Mobility
08.2019 - 09.2020
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance
- Trained and guided team members to maintain high productivity and performance metrics
- Prepare and deliver sales presentations to local colleagues about best practices to help increase district sales
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Retail Sales Consultant
AT&T Mobility
08.2014 - 09.2020
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
- Developed strong rapport with customers and created positive impression of business.
- Participated in promotional events to engage potential customers and showcase store offerings.
Education
High School Diploma -
COLUMBIA CITY HIGH SCHOOL
Columbia City, IN05.2010
Skills
- Excellent communication and reporting skills
- Well-developed planning skills
- Analytical skills
- Problem-solving skills
- Performing well under pressure
- Fast paced learner
- Collaboration with senior leadership on trends and performances
- Organization, prioritizing, and multi-tasking
Timeline
Copper Sales Marketing Assistant
OmniSource LLC
04.2023 - Current
Order Analyst & Reporting
AT&T Mobility
07.2021 - 04.2023
Customer Service Representative
AT&T Mobility
09.2020 - 07.2021
Assistant Store Manager
AT&T Mobility
08.2019 - 09.2020
Retail Sales Consultant
AT&T Mobility
08.2014 - 09.2020
High School Diploma -
COLUMBIA CITY HIGH SCHOOL
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