Results-driven receptionist and administrative assistant skilled in administrative support and scheduling. Proven ability to manage staff schedules and assist supervisors, contributing to improved operational flow and enhanced team productivity. Always has a positive attitude.
Overview
31
31
years of professional experience
Work History
Receptionist/Administrative Assistant/ Scheduler
The Residence at Oshkosh/ Eden Vista Oshkosh
Oshkosh
10.2024 - Current
Managed incoming calls, ensuring efficient routing of inquiries to appropriate staff members.
Assisted residents with inquiries about services and events at the community.
Coordinated staff schedules, enhancing operational coverage to meet community needs.
Trained new staff on scheduling procedures and software use effectively.
Provided support to supervisors regarding employee leave requests and vacation days.
Coordinated with department managers to ensure appropriate coverage for shifts.
Scheduled interviews for potential new hires, supporting recruitment efforts and streamlining the hiring process.
Store Manager
Rogan's Shoes
Oshkosh
11.1994 - 11.2024
Managed daily store operations to enhance customer satisfaction and operational efficiency.
Trained and supervised team members on sales techniques and product knowledge to boost sales performance.
Oversaw inventory management to maintain optimal stock levels and organization.
Developed staff schedules to meet store needs while maximizing employee efficiency.
Resolved customer complaints to strengthen relationships and foster loyalty.
Collaborated with corporate leadership on strategic planning and promotional initiatives.
Conducted recruitment processes to identify qualified candidates for various positions.
Conducted daily store operations, including opening and closing procedures and cash handling.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Receptionist/Administrative Assistant at Agape Family First Health and Wellness ClinicReceptionist/Administrative Assistant at Agape Family First Health and Wellness Clinic