Trisha Winn
COO
Midlothian,Texas
Summary
Results-driven professional with expertise in cross-functional collaboration and performance management. Formulated operational policies that enhanced productivity and improved staff retention. Aligned departmental strategies with overarching business objectives to drive organizational success.
Overview
28
28
years of professional experience
Work History
Chief Operating Officer
Rockin R Holdings LLC
Midlothian, TX
08.2024 - Current
- Formulated and executed operational policies to boost productivity.
- Developed plans to improve productivity, operational performance, and staff retention.
- Coordinated with department heads to align strategies with company objectives.
- Led daily operations to enhance inter-departmental workflows.
Office Manager
T.S. Land Services
Dallas, Texas
03.2023 - 08.2024
- Coordinated schedules and appointments for staff and clients, ensuring seamless communication and time management.
- Streamlined daily office operations to enhance workflow efficiency.
- Implemented office policies to improve overall organization and streamline daily operations.
- Maintained organized filing systems for critical documents to enhance accessibility and retrieval.
- Tracked invoices and payments, ensuring accuracy of accounts receivable and payable.
Loan Processor
NRL Mortgage
Houston, Texas
03.2021 - 09.2022
- Reviewed loan applications for accuracy and completeness.
- Coordinated with clients to efficiently gather required documentation for loan processing.
- Reviewed and verified borrowers' income, credit reports, and property appraisals to prepare accurate documents for underwriting.
- Collaborated with underwriters to promptly resolve application issues and ensure timely approvals.
- Processed loan files efficiently for timely approvals.
- Ensured compliance with lending regulations and company policies.
- Maintained organized records of loan documents and correspondence.
- Provided excellent customer service while responding promptly to inquiries from applicants, lenders and brokers.
Office Assistant
Kat Kin Holdings
Grand Prairie, Texas
08.2010 - 08.2019
- Coordinated meetings and scheduled appointments for the executive team.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Supported team members with administrative tasks and project coordination.
- Managed daily office operations and maintained organized filing systems.
- Performed data entry tasks into various computer systems accurately and efficiently.
Supply Chain Specialist
US Army
Baumholder, Germany
03.1998 - 03.2004
- Managed supply chain operations, ensuring timely resource delivery to meet operational demands.
- Collaborated with cross-functional teams to streamline supply chain processes, enhancing overall workflow efficiency.
- Analyzed inventory levels to maintain optimal stock availability.
- Coordinated logistics for personnel and equipment during training exercises, facilitating effective execution of operations.
- Maintained accurate records of purchases, shipments, inventories, returns.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX05-1999
Skills
- Operational strategy
- Performance management
- Operational performance
- Process optimization
- Policy implementation
- Cross-functional collaboration
- Customer relationship management
Affiliations
- Veterans Ministry @ The Cowboy Church of Ellis County
- Church Safety Team
- Lifeline for Families Charity
Timeline
Chief Operating Officer
Rockin R Holdings LLC
08.2024 - Current
Office Manager
T.S. Land Services
03.2023 - 08.2024
Loan Processor
NRL Mortgage
03.2021 - 09.2022
Office Assistant
Kat Kin Holdings
08.2010 - 08.2019
Supply Chain Specialist
US Army
03.1998 - 03.2004
High School Diploma -
Grand Prairie High School