Trista Ulate
Phoenix,AZ
Summary
Proven track record in fast-paced delivery and retail environments, exemplified by efficient route optimization at DoorDash and exceptional customer service at McDonald's. Demonstrates meticulous attention to detail and robust task prioritization skills, significantly enhancing customer satisfaction and operational efficiency without compromising quality.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
10.2021 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Communicated with customers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
Crew Member
McDonald's Restaurant
07.2015 - 09.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Cashier
Goodwill
08.2014 - 01.2015
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Restocked and organized merchandise in front aisles
Education
Desert Vista High School
Phoenix, AZ05.2015
Skills
- Attention to Detail
- Task Prioritization
- Customer service abilities
- Retail experience
- Food handling
- Supply Restocking
- Order picking and processing
- Dependable and reliable
Timeline
Delivery Driver
DoorDash
10.2021 - Current
Crew Member
McDonald's Restaurant
07.2015 - 09.2016
Cashier
Goodwill
08.2014 - 01.2015
Desert Vista High School