Trista Williams
Granbury,TX
Summary
Dynamic bartender with a proven track record at Pecan Plantation Country Club, excelling in customer service and multitasking. Enhanced guest experiences through personalized drink recommendations and effective conflict resolution. Skilled in inventory management and staff training, fostering a collaborative team environment that increased repeat customers and overall satisfaction.
Professional healthcare worker ready to excel in phlebotomy. Strong foundation in venipuncture, specimen handling, and patient care. Focused on team collaboration and flexible with changing needs. Known for reliability, achieving results, and maintaining high standards in all tasks.
Diligent Desired Position with background in phlebotomy, known for precise blood collection and patient care. Successfully performed venipunctures and capillary draws, ensuring patient comfort and safety. Demonstrated proficiency in specimen handling and maintaining accurate patient records.
Diligent Desired Position with solid foundation in phlebotomy techniques and patient care. Successfully completed rigorous training and demonstrated proficiency in venipuncture and specimen handling. Demonstrated excellent attention to detail and communication skills in clinical settings.
Diligent Desired Position with hands-on experience in phlebotomy and patient care. Successfully managed specimen collection and ensured proper labeling and processing. Demonstrated excellent venipuncture skills and maintained high level of patient comfort and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Pecan Plantation Country Club
Granbury, TX
07.2025 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
Olive Garden
Odessa, TX
08.2023 - 07.2025
- Crafted and served a diverse range of beverages, ensuring quality and presentation standards.
- Trained new staff on cocktail preparation and customer service best practices.
- Managed inventory levels and assisted in ordering supplies to minimize shortages.
- Engaged with customers to provide personalized service and enhance dining experience.
- Collaborated with kitchen staff to coordinate timely delivery of food and drink orders.
- Implemented suggestions for improving drink recipes based on customer feedback.
- Maintained cleanliness and organization of bar area, adhering to health regulations.
- Developed relationships with regular patrons, fostering loyalty and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Manager
Sunglass Time
Midland, TX
04.2022 - 09.2023
- Oversaw daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented inventory management systems to optimize stock levels and reduce loss.
- Developed promotional strategies to increase brand visibility and drive sales growth.
- Analyzed sales data to identify trends, adjusting tactics for improved results.
- Established operational processes that enhanced workflow efficiency across teams.
- Coordinated staff schedules to meet peak business demands while maintaining coverage standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Sales Associate
Cavender's Boot City
Midland, TX
05.2021 - 04.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays to promote visual appeal and accessibility.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Collaborated with team members to achieve sales goals through effective communication and support.
Education
Phlebotomy
Phlebotomy Training Specialist
Fort Worth, TX01.2026
High School Diploma -
GED.com
Granbury, TX12.2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Handling difficult customers
- Professional appearance
- Inventory
- Staff management
Accomplishments
-completed 30 venipunctures
-completed 30 butterflies
-operated centrifuge
-specimen processing
-analyze blood smear under microscope
-organizing supplies
Certification
Certified phlebotomist
Nha certification 2026-2028
CPR/bls certified
Timeline
Bartender
Pecan Plantation Country Club
07.2025 - Current
Bartender
Olive Garden
08.2023 - 07.2025
Manager
Sunglass Time
04.2022 - 09.2023
Sales Associate
Cavender's Boot City
05.2021 - 04.2022
Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
GED.com