I want to learn more about Diesel Mechanics so I expand my education, and experience in this field of work
Tristan Arauz
CINCINNATI
Summary
Dynamic manager with a proven track record at IHOP, excelling in team leadership and customer service. Enhanced employee performance through effective onboarding and conflict resolution, fostering a productive environment. Skilled in time management and decision-making, consistently achieving high customer satisfaction and operational efficiency. After leaving IHOP I joined the USMC Reserves to stay home and look after family, choosing the MOS Diesel Mechanic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
IHOP
03.2020 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Oak Hills Highschool
Cincinnati, OHNo Degree - Automotive Maintenance Technicians
USMC Logistics Operations School
Jacksonville, NC05-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Employee onboarding
Accomplishments
- Worked my way up from Server to Manager in three years.
- Completed USMC Basic Training
- Marine Combat Training
- Completed USMC School for Diesel Mechanics in Camp Johnson
- Scored a high Second Class on Physical Fitness Training
- Earned the Expert Shooter badge twice
Affiliations
United States Marine Corps Reserves
Certification
- [MVAC TECHNICIAN 609 ] Training - [01/28/2025]
Interests
Timeline
Manager
IHOP
03.2020 - 04.2023
Oak Hills Highschool
No Degree - Automotive Maintenance Technicians
USMC Logistics Operations School
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